Unit Engagement Coordinator

APS•College Park, MD

22h•Remote

About The Position

The unit engagement coordinator serves as a key liaison between APS and its Divisions, Topical Groups, Forums, and Sections, providing essential support to unit leaders and enhancing member engagement across the organization. This role is responsible for facilitating effective communication, supporting volunteer leadership, and coordinating initiatives that strengthen connections between APS units and their members. Through strategic outreach, recruitment efforts, and engagement activities, the unit engagement coordinator helps advance APS priorities while ensuring a positive and productive experience for unit leaders and members. As an integral member of the Unit Relations team, this position supports the planning and execution of major APS events, including the Annual Leadership Meeting and the Global Physics Summit, while also managing unit communications, onboarding, and virtual engagement activities. Key responsibilities include assisting units with membership recruitment campaigns, supporting online communities and webinars, maintaining critical calendars and deadlines, and collaborating with internal teams to enhance member participation and data management. APS has a “remote first” concept that promotes equal treatment and equal access within the United States, independent of physical work location, with a majority of staff working primarily from remote work locations. APS values diversity and welcomes candidates from a variety of backgrounds. APS offers a dynamic work environment with an outstanding total compensation package, including salary, outstanding benefits, and excellent paid time off.

Requirements

Minimum High School diploma or equivalent required.
Minimum of two years of experience with association chapters/components preferred.
Familiarity with relational databases preferred (Salesforce and Nimble a plus).
Proficiency with all Microsoft Office Suite products, in particular Microsoft Word, Excel and PowerPoint.
Proficiency with Google Docs and other online shared document products.
Familiarity with backend management of online social platforms. (Engage and Higher Logic a plus)
Familiarity with Zoom / scheduling virtual meetings and events with external audiences.
Strong customer service skills including empathy, problem-solving, and understanding APS unit and membership products.
Must be able to work on multiple deadlines at one time and follow through in a timely manner.
Strong organization, documentation, and prioritization skills.
Strong written and verbal communication skills.
Excellent attention to detail.
Ability to adapt to quickly changing schedules.
Ability to work well with interdepartmental teams as well as independently.

Nice To Haves

Bachelor’s degree preferred.

Responsibilities

Serve as primary liaison facilitating unit communications on behalf of APS Divisions, Topical Groups, Forums, and Sections regarding general inquiries and department inbox.
Work with Unit Relations Manager to plan and execute the Units’ involvement with the Annual Leadership Meeting and the Global Physics Summit.
Assist units with unit member engagement and recruitment efforts (i.e. unit email tickets, promotional letters and email, brochures, giveaways, on-site lead retrieval, and tabling at their meetings).
Ensure all units have an effective communication plan in place to engage with their members.
Work with member services and IT staff to create and update unit memberships from unit membership recruitment efforts.
Support units in use of online community platform by moderating discussion boards.
Liaise between units and APS staff to collaborate internally and externally for effective use of engagement resources and outcomes.
Support unit virtual meetings and webinar logistics and subsequent marketing campaigns.
Provide unit leaders with onboarding training to assist with volunteer roles.
Maintain and implement unit master calendar of activities and deadlines to assist officers.
Attend and coordinate department logistics for APS meetings as needed.
Provide nimble support to units and APS through other duties as assigned.

Benefits

Flexible schedules and ability to work remotely
8% employer-paid retirement contribution
Investment advisement services: 100% employer paid
Medical benefits: PPO or HDHP option
Employer contribution to FSA or HSA account, eligibility based on medical plan enrollment
Lifestyle Spending benefit up to $1,500.00 (USD) - 100% employer paid
Vision benefits: individual and dependent coverage 100% employer paid
Basic Life & Accident insurance: employee coverage 100% employer paid
Supplemental Life & Accident insurance, including spouse & dependent child(ren) coverage
Disability insurance: employee coverage 100% employer paid
Voluntary Accident & Critical Illness insurance
Healthcare, Commuter & Dependent care flexible spending accounts
Vacation: 15 days annually
Generous holiday leave: 17 paid office closures; includes one week closure at the end of December
Personal leave: 4 days annually
Volunteer leave: 1 day annually
Sick leave: 10 days annually
Bereavement & Compassion leave: 2 -15 days based on loss
12 weeks employer-paid family leave
College tuition reimbursement plan
Job related seminar & continuing education 100% employer paid
Professional Certification/Recertification 100% employer paid
Training and professional development; access to LinkedIn Learning on-demand courses
Employee Assistance Program
Mindfulness Meditation: live and on-demand classes