Unit Desk Clerk (BP2 Advanced Acute Care Medical) - Day Shift

Geisinger • Danville, PA

17d • Onsite

About The Position

The Unit Desk Clerk is responsible and accountable for performing a wide range of clerical duties in a patient care environment. The role supports nursing-unit operations and multidisciplinary patient care by coordinating patient information, admissions and discharges, orders, tests, transportation, supplies, and records. The position includes comprehensive on-the-job training and a required two-week classroom orientation at the start of employment, Monday through Friday from 7:00 a.m. to 3:30 p.m.

This is a regular position on the BP2 Advanced Acute Care Medical unit at Geisinger Medical Center. The schedule is three 12-hour day shifts, 7:00 a.m. to 7:30 p.m., including every other weekend and holiday. Work is typically performed in an office environment. The minimum hiring rate is $16.24, with increased rates for experienced individuals and shift differentials of up to $3 for evening, night, and weekend shifts. Geisinger also advertises up to $40,000 in financial support to become a nurse.

Geisinger offers benefits and opportunities including medical, dental, and vision coverage starting on day one; retirement, paid time off, tuition reimbursement, wellness incentives, family support, employee assistance, on-the-job education, and professional growth opportunities. The role is subject to applicable organizational policies and job-specific obligations.

Requirements

• High school diploma or equivalent (GED).
• Communication skills.
• Computer literacy.
• Customer service skills.
• Teamwork skills.
• Ability to work three 12-hour day shifts, including every other weekend and holiday.
• Complete the required two-week classroom orientation at the start of employment.

Responsibilities

• Participate in required patient safety education and other activities designed to improve departmental and organizational safety.
• Assure appropriate bed assignment.
• Ensure timely notification of teletracking upon discharge.
• Perform clerical duties for admissions, transfers, discharges, and deaths according to standards.
• Transcribe and process orders according to unit standards.
• Release and confirm ordered tests to appropriate departments.
• Coordinate transportation of patients to multiple tests.
• Promptly communicate patient-related information to the appropriate care team member.
• Participate in obtaining and communicating electronic information pertinent to the nursing unit.
• Communicate with food services to ensure appropriate patient diets.
• Collaborate with other health care teams to facilitate multidisciplinary patient care.
• Obtain and order supplies.
• File forms and reports according to standards.
• Maintain an organized patient care environment.
• Operate clerical equipment, troubleshoot problems, and take corrective measures.
• Assist with transporting non-controlled medications to and from Pharmacy and within the unit as needed.
• Assist with transporting blood products to and from Blood Bank as needed.
• Assist the care team in collecting necessary data or reports.
• Precept and mentor new staff in a professional, positive manner.

Benefits

• Medical, dental, and vision coverage starting on day one.
• Three medical plan choices, including an expanded network for out-of-area employees and dependents.
• Pre-tax healthcare and dependent-care flexible spending accounts and a health savings account.
• Company-paid life insurance and short- and long-term disability coverage.
• 401(k) plan with automatic Geisinger contributions.
• Paid time off plan.
• Up to $5,000 in tuition reimbursement per calendar year.
• MyHealth Rewards wellness program with a financial incentive.
• Adoption and fertility assistance.
• Parental leave pay and military leave pay.
• Free Care.com membership with discounted backup care.
• Employee Assistance Program, including referrals for childcare, eldercare, and pet care; legal guidance; mental health visits; work-life support; and digital self-help tools.
• Voluntary accident, critical illness, hospital indemnity, identity theft protection, universal life, pet, and legal insurance.
• On-the-job training and education.
• Professional growth and advancement opportunities.
• Support and mentorship from nursing leaders.
• Employee referral incentive program.
• Up to $40,000 in financial support to become a nurse.
• Up to $3 shift differentials for evening, night, and weekend shifts.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED