About The Position

The Patient Care Technician provides advanced patient care under the supervision and direction of a Registered Nurse or other licensed nurse. The role maintains the patient care and unit environment in accordance with organizational policies, procedures, and practices, and provides care appropriate to the age range of patients in the assigned clinical area. Duties may include enhanced bedside care, specimen collection and processing, point-of-care testing, documentation, support with activities of daily living, and patient safety observation. The technician also performs clerical and unit-coordination tasks related to admissions, transfers, discharges, orders, testing, transportation, supplies, and patient diets. The role may support staff training, regulatory readiness, quality activities, and discharge follow-up. Work is typically performed in a clinical environment.

Requirements

  • High school diploma or equivalent (GED) required.
  • Basic Life Support certification required within six months.
  • Clinical skills, patient safety, and teamwork.

Nice To Haves

  • Graduation from a specialty training program preferred.
  • At least one year of related work experience preferred.

Responsibilities

  • Provide a wide variety of advanced patient care duties under the supervision of a Registered Nurse and maintain the patient care and unit environment according to policies, procedures, and practices.
  • Provide enhanced patient care under the direction of a licensed nurse, potentially including advanced dressing care, suctioning, and removal of Foley catheters and peripheral IVs.
  • Perform venipunctures and skin punctures to obtain blood specimens according to Clinical Laboratory Standards Institute guidelines.
  • Perform hands-on storage, preparation, and delivery of breast milk and infant and pediatric formulas as needed.
  • Document information in appropriate sections of the medical record and identify, observe, and document patient physical needs according to established standards.
  • Report changes in patient condition to licensed personnel in a timely manner.
  • Obtain and maintain specimen integrity according to policy, procedure, and physician orders; accurately process specimens and transport them promptly to the laboratory.
  • Provide or assist with activities of daily living, including patient hygiene and changing linens, and fulfill delegated responsibilities for continuity of care.
  • Provide one-to-one patient safety watch when assigned, following established policies and procedures.
  • Perform point-of-care patient testing and maintain point-of-care instruments, including quality control.
  • Help troubleshoot and take corrective measures related to care and maintenance of equipment and supplies.
  • Serve as a positive preceptor and mentor for new staff and students.
  • Perform clerical duties associated with admissions, transfers, discharges, and deaths, and facilitate patient throughput.
  • Transcribe and process orders according to unit standards and release and confirm ordered tests with appropriate departments.
  • Coordinate patient transportation to tests; schedule tests, fax consults, and assist with obtaining and communicating electronic information pertinent to the nursing unit.
  • Assist with ordering stationery, floor stock, patient needs, and individual nursing supplies, and communicate with food services to ensure appropriate patient diets.
  • Operate and troubleshoot clerical equipment and arrange maintenance for computers, fax machines, phones, and related equipment.
  • Access non-controlled medication storage and supply areas and transport non-controlled medications to and from Pharmacy and within the unit as needed.
  • Assist with transporting blood products to and from the Blood Bank as needed.
  • Make discharge follow-up phone calls and coordinate virtual discharge appointments.
  • Support staff with five-minute drills and/or Quality Rounds and participate in regulatory readiness as needed.

Benefits

  • Comprehensive benefits package, including health insurance beginning on the first day of employment.
  • Up to $5,000 in tuition reimbursement per year.
  • Three medical plan choices, with options for a flexible spending account and health savings account.
  • Company-paid life insurance, short-term disability, and long-term disability.
  • Competitive 401(k) plan with automatic Geisinger contributions beginning on the first day of employment.
  • Paid time off plan.
  • MyHealth Rewards wellness program with incentives.
  • Adoption assistance, paid parental leave, paid military leave, and a free Care.com membership with discounted backup care.
  • On-the-job training and education.
  • Professional growth and advancement opportunities, with support and mentorship from nursing leaders.
  • Employee referral incentive program.
  • Healthcare benefits, including vision and dental coverage, for full-time and part-time positions beginning on the first day.
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