Unit Desk Clerk (BP2 Advanced Acute Care Medical) - Day Shift

Geisinger•Danville, PA

15d•Onsite

About The Position

The Unit Desk Clerk is responsible and accountable for performing a wide range of clerical duties in a patient care environment. The role supports nursing unit operations and multidisciplinary patient care by coordinating patient information, orders, communications, supplies, and related services. The position participates in patient safety education and other activities designed to improve departmental and organizational safety, and is accountable for meeting job-specific obligations and complying with organizational policies and procedures. The position is based in an office environment on the BP2 Advanced Acute Care Medical unit at Geisinger Medical Center. The regular schedule is three 12-hour day shifts, 7:00 a.m. to 7:30 p.m., including every other weekend and holiday. New employees attend a required two-week classroom orientation, Monday through Friday, 7:00 a.m. to 3:30 p.m. No prior experience is needed; comprehensive on-the-job training is provided.

Requirements

High school diploma or equivalent (GED).
Communication skills.
Computer literacy.
Customer service skills.
Teamwork skills.

Responsibilities

Participate in required patient safety education and other activities intended to improve departmental and organizational safety.
Assure appropriate patient bed assignments and ensure timely notification of teletracking upon discharge.
Perform clerical duties for admissions, transfers, discharges, and deaths according to standards.
Transcribe and process orders according to unit standards.
Release and confirm ordered tests with the appropriate departments.
Coordinate patient transportation to multiple tests.
Promptly communicate patient-related information to the appropriate care team member.
Obtain and communicate electronic information as pertinent to the nursing unit.
Communicate with food services to ensure appropriate patient diets.
Collaborate with other healthcare teams to facilitate multidisciplinary patient care.
Obtain and order supplies; file forms and reports according to standards; and maintain an organized patient care environment.
Operate clerical equipment, troubleshoot problems, and take corrective measures.
Assist with transporting non-controlled medications to and from Pharmacy and within the unit as needed.
Assist with transporting blood products to and from Blood Bank as needed.
Assist the care team in collecting necessary data or reports.
Precept and mentor new staff in a professional, positive manner.
Satisfy job-specific obligations and comply with organizational policies and procedures.

Benefits

Medical, dental, and vision benefits starting on day one, with three medical plan choices, including an expanded network for out-of-area employees and dependents.
Pre-tax healthcare and dependent care flexible spending accounts and a health savings account.
Company-paid life insurance and short- and long-term disability coverage.
401(k) plan with automatic Geisinger contributions.
Paid time off plan with accrual opportunities.
Up to $5,000 in tuition reimbursement per calendar year.
MyHealth Rewards wellness program with a financial incentive.
Adoption and fertility assistance, parental leave pay, and military leave pay.
Free Care.com membership with discounted backup care.
Employee Assistance Program offering referrals for childcare, eldercare, and pet care; legal guidance; mental health visits; work-life support; and digital self-help tools.
Voluntary benefits including accident, critical illness, hospital indemnity, identity theft protection, universal life, pet, and legal insurance.
On-the-job training and education.
Professional growth and advancement opportunities.
Support and mentorship from nursing leaders.
Employee referral incentive program.
Up to $40,000 in financial support to become a nurse.
Shift differentials of up to $3 for evening, night, and weekend shifts.
Employee Resource Groups and community involvement opportunities.