UNIT CUSTODIAL DIRECTOR

Compass Group•Little Chute, WI

12d•$55,000 - $65,000

About The Position

The Unit Custodial Director is responsible for the cleanliness, sanitation, and security of assigned buildings and for coordinating the work of janitorial personnel. The role supervises, directs, trains, and develops supervisors and hourly employees in accordance with company guidelines, maintaining high service standards and a safe, equitable environment that supports customer satisfaction. The director assigns duties, inspects work, investigates service complaints, and takes corrective action. They maintain equipment in working order, monitor inventory to ensure adequate janitorial supplies, and train, discipline, and recommend dismissal of employees. Acting as a liaison between building occupants or administrators and supervisors, the director communicates relevant directives to janitorial staff. The position also supports project completion within schedule and budget and reports budgetary issues.

Requirements

One to two years of supervisory experience in housekeeping or a service-related field with high customer or client contact.
Strong work ethic, drive, and initiative focused on quality and customer service.
Excellent written and oral communication skills.
Excellent problem-solving skills in individual and group situations.
Ability to engage and motivate staff.
Understanding of budgeting processes and awareness of profit and loss concepts.
Excellent administrative and organizational skills, with the ability to prioritize.
Excellent time management skills.
Ability to work with heavy cleaning equipment.

Nice To Haves

College degree preferred.

Responsibilities

Coordinate janitorial work activities and communicate between shifts to ensure tasks are completed.
Train workers in janitorial methods, procedures, and proper equipment operation.
Issue supplies and equipment to workers to support quality and timely service.
Perform daily inspections and follow up on assignments to ensure completion.
Cross-train and develop personnel for multiple positions.
Hold weekly staff reports and inspections.
Meet with staff weekly to review completed tasks and upcoming projects.
Secure the building after work is completed.
Guide projects to ensure timely completion within budget.
Report budgetary issues.
Assign duties, investigate complaints, and take immediate corrective action.
Maintain equipment in working order and monitor supplies and materials through periodic inventories.
Train and discipline employees and recommend dismissals.
Communicate directives from managers, building occupants, and administrators to janitorial staff.