Unit Director

BOYS AND GIRLS CLUBS OF TOPEKA•Topeka, IL
•Onsite

About The Position

The Unit Director provides leadership and operational oversight for an assigned BGCT standalone Club facility, ensuring a safe, welcoming and high-quality Club Experience. The role is accountable for daily Unit operations, facility and regulatory readiness, staff leadership and development, membership engagement, program quality, resource stewardship and continuous improvement. The Unit Director builds relationships with families, school districts and community partners to support member success. Unlike a school-based Site Director, this role directly oversees a standalone Club facility, comprehensive membership administration, applicable licensed program requirements and multiple service and transportation transitions where offered. The position involves an active youth development environment with movement throughout indoor and outdoor Club spaces and occasional travel. The schedule may be flexible and include before-school, after-school, early-release, school-day-out, summer and emergency coverage. Reasonable accommodations may be provided.

Requirements

  • Meet qualifications for the assigned Unit program director role under applicable Kansas licensing requirements and licensed capacity; BGCT will verify before appointment.
  • Demonstrated experience in youth development, staff supervision and facility-based program operations.
  • Ability to lead teams and manage competing priorities.
  • Ability to oversee membership systems, compliance documentation, staffing resources and operational reporting.
  • Strong communication, sound judgment, planning, conflict resolution, relationship-building and collaborative problem-solving skills.
  • Complete required BGCT/BGCA/OEC background clearances, CPR/First Aid and role-specific training, as applicable.

Responsibilities

  • Maintain active supervision, appropriate staffing ratios, Safe Passage and authorized pickup and dismissal practices; lead emergency preparedness, drills and incident response.
  • Oversee facility readiness, including routine safety checks, security, emergency equipment, maintenance reporting and clean, safe indoor and outdoor environments.
  • Maintain required licensing, staff and program documentation; coordinate inspections and assessments; promptly address or escalate safety and compliance concerns.
  • Coordinate safe member transitions across before-school, after-school, school-day-out, summer and transportation services, as applicable.
  • Oversee accurate enrollment, eligibility, attendance, renewals, fees, financial assistance and applicable subsidy documentation in MyClubHub and other required systems.
  • Monitor attendance, participation and retention; identify barriers and work with families and BGCT leadership to improve access and engagement.
  • Build positive family relationships, communicate proactively, and respond professionally to questions, concerns and member needs while maintaining confidentiality.
  • Lead intentional, inclusive and developmentally appropriate programming aligned with BGCT priorities, BGCA quality practices, supportive relationships and youth voice.
  • Oversee program planning, implementation and evaluation across applicable service offerings; coach staff in positive behavior guidance and effective youth development practices.
  • Use ADA, retention, observations, member and family feedback, and youth outcome data to guide site-level improvement strategies.
  • Supervise, schedule, onboard, coach, evaluate and develop assigned Unit staff, including the Unit Assistant; establish clear expectations and accountability.
  • Build a positive team culture through regular feedback, professional development, recognition and timely performance support in collaboration with Club Operations leadership.
  • Oversee staffing coverage, timekeeping and payroll documentation, purchasing controls, supplies and budget tracking within approved guidelines.
  • Maintain intentional relationships with school district leaders and personnel to coordinate student transitions, learning supports and family engagement.
  • Cultivate community partnerships and connect members and families with opportunities and resources that advance youth development.
  • Participate in leadership meetings, required training, safety initiatives and organizational projects; perform other related duties as assigned by the supervisor.
  • Model positive, healthy behaviors and interactions with Club members; create welcoming spaces for youth of all backgrounds and abilities; complete professional development; and help maintain spaces free of sexual, physical and emotional abuse by promptly reporting safety concerns.
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