Unit Coordinator - MICU, Per Diem, Days/Eves/Weekends

Beth Israel Lahey Health•Boston, MA
•$20 - $27

About The Position

Under the general supervision of a Registered Nurse, the Unit Coordinator provides clerical support to an inpatient nursing unit in the MICU. The role supports patient care and unit operations by preparing and assembling patient charts, processing physician orders, supporting patient flow, communicating with staff and visitors, and maintaining office supplies. The position requires protecting confidential patient information and following applicable policies, procedures, and laws, including HIPAA. The Unit Coordinator is also expected to follow Lahey Clinic’s organizational requirements, maintain courteous and effective interactions, participate in quality improvement activities, and complete mandatory education. Other duties may be assigned as needed to meet departmental needs. The listed base hourly pay range is $20.00–$26.92. Staff are required to be vaccinated against influenza as a condition of employment.

Requirements

  • High school diploma or equivalent.
  • Basic computer skills using standard software to record patient information in computerized databases.
  • Reading comprehension, spelling, and writing proficiency normally obtained in high school and through on-the-job experience.
  • Influenza vaccination is required as a condition of employment.

Responsibilities

  • Prepare patient charts daily, ensuring necessary forms and relevant patient information are available for use or review.
  • Assemble charts for admissions, transfers, and discharges.
  • Use appropriate computer systems to process physician orders related to patient information.
  • Use bed tracking systems to support timely patient flow.
  • Answer telephones using the established greeting and take and transmit messages to unit staff.
  • Respond to queries from physicians, nursing staff, and visitors while protecting confidential patient information in accordance with policies, regulations, and laws, including HIPAA.
  • Inventory nursing unit office supplies, order supplies as needed, and store them neatly and in an organized manner.
  • Follow department procedures for access to non-controlled medications, such as IV solutions and vaccines, when access is part of the job.
  • Incorporate Lahey Clinic Guiding Principles, Mission Statement, and Goals into daily activities and comply with clinic policies and departmental behavioral expectations.
  • Maintain courteous and effective interactions with colleagues and patients and adhere to customer service standards.
  • Participate in departmental or interdepartmental quality improvement activities.
  • Participate in and successfully complete mandatory education.
  • Perform other duties as needed or directed to meet departmental needs.
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