Unit Coordinator, Evenings

Mass General Brigham•Somerville, MA

11d•$20 - $28•Onsite

About The Position

The Unit Coordinator provides extensive administrative support to unit-based and hospital-wide clinicians and staff, serving as a liaison among patients, visitors, and clinicians. The role requires organizing priorities, completing tasks on time, and managing confidential patient information. In partnership with nursing, the Unit Coordinator coordinates day-to-day patient flow and communicates with key participants about admissions, discharges, and transfers while providing outstanding service in every customer interaction. Specific duties may vary by department. This is an onsite position at Assembly Row in Somerville, Massachusetts. The listed schedule is Monday through Friday, 3:00 p.m. to 11:30 p.m.; the posting also lists shifts of 3:00 p.m. to 11:30 p.m. or 1:00 p.m. to 9:30 p.m. The position is scheduled for 40 hours per week.

Requirements

High school diploma or equivalent.
At least 2 years of administrative support experience.
Proficiency with office procedures and equipment, including filing, copying, scanning, printing, and faxing.
Proficiency in Microsoft Office.
Ability to proofread and edit written documents.
Ability to use a phone system.
Ability to manage one's own time and the time of others.
Strong verbal and written communication skills.
Strong interpersonal skills.
Ability to use standard office equipment.
Familiarity with medical terminology.

Nice To Haves

Associate's degree in a related field of study.
Certified Health Unit Coordinator credential from the National Association of Health Unit Coordinators (NAHUC).

Responsibilities

Perform clerical and other duties supporting the general administration of the floor or unit.
Greet and interact professionally with patients, families, visitors, and coworkers in person and through communication tools.
Receive, prioritize, organize, and manage information at the central nursing station and throughout the unit.
Schedule consultations, tests, procedures, and patient transport to other departments.
Enter accurate and timely admissions, discharges, and transfers information into the electronic medical record to facilitate patient throughput.
Contact ancillary service departments to obtain equipment, services, and supplies; track their status and location; and use the designated process to identify and facilitate repairs.
May assist the manager with payroll duties or staff scheduling, or supervise unit secretaries; duties may vary by department.