Emergency Department Unit Coordinator Part Time Evenings

South Shore Health•Weymouth, MA

1d•$19 - $27•Onsite

About The Position

The Unit Coordinator/Secretary coordinates the activities of nursing staff, patients, physicians, other hospital departments, and visitors through communication and the management and requisitioning of supplies and equipment. The role performs general receptionist and clerical duties to support the efficient functioning of the nursing unit. Responsibilities include supporting patient experience; using required departmental software and resources; handling patient orders, admissions, discharges, and transfers; maintaining unit reports, records, and workflow; ordering supplies; and supporting safety, quality, compliance, patient- and family-centered care, and culturally sensitive service. The coordinator also precepts new employees and communicates effectively with staff and patients.

Requirements

Ability to communicate effectively and document information accurately.
Ability to deal efficiently and effectively with a wide variety of individuals.

Nice To Haves

High school diploma or GED.
Knowledge of basic medical terminology.
Basic computer knowledge.

Responsibilities

Demonstrate professional courtesy, answer questions or direct people to someone who can, serve as a resource to nursing staff and other clinicians, and interact compassionately with patients and families.
Use required software applications and access email, learning management, and other resources as applicable.
Scan orders to Pharmacy, alert nurses to STAT orders, and review and follow up on CPOE orders and order entry according to SSH policy and procedure.
Keep bed track and PCS systems up to date; book appointments through central scheduling; accurately and promptly enter discharge dispositions; and fax required discharge paperwork and medication reconciliation to appropriate providers.
Print, review, and inquire about unit reports; file reports in patient charts; complete daily chart audits; prepare shift-to-shift reports; and conduct shift rounds to ensure precautions, med track, and door tags are correct.
Order supplies from Stores or other departments as needed, in collaboration with the Operations Supervisor, and collaborate on par levels and orders from outside vendors.
Support a safe environment by understanding responsibilities during hospital codes and emergencies, maintaining regulatory requirements in the unit, following hand hygiene and universal precautions, using personal protective equipment, disposing of hazardous materials properly, and knowing how to access MSDS sheets.
Precept new employees; demonstrate dependability and flexibility with scheduling; use critical thinking and problem solving; communicate through the chain of command; and stay informed about changes to hospital policies, procedures, and equipment.
Follow applicable legal, regulatory, ethical, and organizational requirements; protect patient information; report potential compliance issues; and complete mandatory compliance, privacy, and security education.
Respect patient and family values, preferences, and needs; recognize family members as participants in care according to patient preferences; and welcome their presence and participation accordingly.
Apply age and cultural awareness, interact sensitively with diverse populations, and use resources such as interpreter services and online sources.