Unit Coordinator, UofL Hospital, 3 Tower Post-Surgical, 7p-7a

UofL Health•Louisville, KY

4d•Onsite

About The Position

The Unit Coordinator performs clerical duties on the unit under the direction of Licensed Nursing Personnel. The role uses professional communication skills to coordinate with staff within the department and other departments in relation to patient care, and maintains a personable and professional attitude toward physicians, patients, families, visitors, and coworkers. The coordinator maintains patient records and accurate census information, supports unit operations by managing supplies and workstations, and follows organizational policies, confidentiality requirements, and safety standards. The role also supports UofL Health’s mission and values, provides effective customer service, and collaborates with team members.

Requirements

High school diploma or GED/equivalent.
Experience charging supplies.
Basic Life Support (BLS) certification accredited by the American Heart Association (AHA).
Effective time-management skills.
Strong interpersonal communication skills.
Ability to communicate effectively in English verbally and in writing.
Ability to work well with ambiguity and continuous changes.
Ability to assist others in developing problem-solving and reasoning skills.
Understanding of computer operating systems and general navigation of electronic environments.
Ability to use Microsoft Office.

Nice To Haves

Previous clerical or computer experience.
Knowledge of medical terminology.
Experience with software systems.

Responsibilities

Support the organization’s mission, vision, and values.
Communicate effectively with patients, physicians, nurses, visitors, and other customers using verbal and non-verbal communication skills.
Maintain patient records by properly stickering, identifying, and filing documents.
Forward medical records to the HIM department upon discharge.
Ensure station census is accurate and patients are correctly recorded in computer systems.
Maintain clean and organized workstations.
Report hazards and unsafe practices to leadership or other appropriate individuals.
Order, stock, and maintain clerical supplies and patient care documents.
Write legibly and transcribe communications accurately.
Maintain compliance with company policies, procedures, and standards of conduct.
Comply with HIPAA privacy and security requirements and maintain confidentiality.
Perform other duties as assigned.
Demonstrate professionalism, service, and organizational values through appropriate conduct and demeanor.
Protect sensitive data and maintain confidentiality.
Adhere to organizational and department-specific safety standards and guidelines.
Work collaboratively and support team members.
Provide exceptional customer service and interact effectively with the healthcare community.
Live the organization’s values of honesty, integrity, and compassion; support dignity, quality care, teamwork, continuous improvement, responsible resource use, and awareness of how the role contributes to organizational success.