MGH Unit Coordinator | Neurology

Mass General Brigham • Boston, MA

1d • Onsite

About The Position

The Lunder 8 unit in Neurology is seeking a Unit Coordinator to provide administrative support to unit-based and hospital-wide clinicians and staff. This role functions as the liaison between the patient, visitors, and clinicians. The Unit Coordinator is expected to effectively organize priorities, complete tasks on time, and manage confidential patient information. This role partners with nursing to coordinate the day-to-day patient flow, including communication to key players regarding patient admissions, discharges, and transfers. The position requires outstanding service for every customer interaction. Actual job duties may vary by department. This is an onsite position with mandatory weekend shifts every month and holiday rotating schedule. The unit cares for a diverse patient population with neuro-medical and neurosurgical conditions, including neuro-oncology and epilepsy-monitored needs.

Requirements

• High School Diploma or Equivalent required
• Administrative support experience 2-3 years required
• Proficiency with office procedures and equipment i.e. filing, copying, scanning, printing and faxing.
• Proficiency in MS Office.
• Ability to proofread and edit written documents.
• Ability to use phone system.
• Managing one's own time and the time of others.
• Strong verbal & written communication skills.
• Strong interpersonal, written and oral skills.
• Ability to use standard office equipment.
• Familiarity with medical terminology.

Nice To Haves

• Associate's Degree Related Field of Study preferred
• Certified Health Unit Coordinator - National Association of Health Unit Coordinators (NAHUC) preferred

Responsibilities

• Performs clerical and other duties to assist in the general administration of the floor or unit.
• Greets and interacts with patients, families, visitors and coworkers in person and via communication tools in a professional manner.
• Receives, prioritizes, organizes and manages information at the central nursing station, and throughout the unit.
• Schedules consultations, tests, procedures, and patient transport to other departments.
• Enters into electronic medical record accurate and timely information about admissions, discharges and transfers to facilitate efficient patient throughput.
• Contacts ancillary service departments to obtain equipment, services and supplies; tracks status and location; uses designated process for identifying and facilitating repairs.
• May assist manager with payroll duties or scheduling of staff, or supervision of unit secretaries. Duties may vary by department.

Benefits

• Weekly Pay
• Shift differential for evening, nights, and weekends.
• MGB Shuttle service
• Employee “Perks” - enjoy discounts on tickets and passes for everything from ski resorts to museums to sporting events
• Comprehensive benefits
• Career advancement opportunities
• Differentials, premiums and bonuses as applicable
• Recognition programs

What This Job Offers

• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees