Unit Coordinator | PACU | MGH

Mass General Brigham • Boston, MA

1d • Onsite

About The Position

The Post Anesthesia Care Unit (PACU) at Mass General Brigham is seeking an administrative professional for a Unit Coordinator position. This role provides essential administrative support to both unit-based and hospital-wide clinicians and staff within an inpatient unit. The Unit Coordinator acts as a liaison between patients, visitors, and clinicians, ensuring efficient patient flow and managing confidential patient information. This is a fast-paced environment requiring strong organizational skills and the ability to manage multiple priorities effectively. The ideal candidate will have weekend availability and a commitment to providing outstanding service in every customer interaction. Actual job duties may vary by department.

Requirements

• High School Diploma or Equivalent required
• Administrative support experience 2-3 years required
• Proficiency with office procedures and equipment i.e. filing, copying, scanning, printing and faxing.
• Proficiency in MS Office.
• Ability to proofread and edit written documents.
• Ability to use phone system.
• Managing one's own time and the time of others.
• Strong verbal & written communication skills.
• Strong interpersonal, written and oral skills.
• Ability to use standard office equipment.
• Familiarity with medical terminology.
• Day Weekend availability required.

Nice To Haves

• Associate's Degree Related Field of Study preferred
• Unit Coordinator Certification - National Association of Health Unit Coordinators, Inc. preferred

Responsibilities

• Performs clerical and other duties to assist in the general administration of the floor or unit.
• Greets and interacts with patients, families, visitors and coworkers in person and via communication tools in a professional manner.
• Receives, prioritizes, organizes and manages information at the central nursing station, and throughout the unit.
• Schedules consultations, tests, procedures, and patient transport to other departments.
• Enters into electronic medical record accurate and timely information about admissions, discharges and transfers to facilitate efficient patient throughput.
• Contacts ancillary service departments to obtain equipment, services and supplies; tracks status and location; uses designated process for identifying and facilitating repairs.
• May assist manager with payroll duties or scheduling of staff, or supervision of unit secretaries.
• Partnering with nursing to coordinate the day-to-day patient flow including communication to key players regarding patient admissions, discharges and transfers.

Benefits

• Medical, Dental and Vision insurance.
• Tuition Reimbursement.
• Shift differential for evening, nights, and weekends.
• Generous paid time off.
• Subsidized MBTA pass (50% discount).
• Resources for childcare and emergency backup care.
• Hospital paid retirement plan and tax-sheltered annuity plan.
• Employee “Perks” - enjoy discounts on tickets and passes for everything from ski resorts to museums to sporting events.
• $750.00 Sign on bonus Available (Current MGB PCA NOT eligible)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees