Unit Coordinator & Monitor Tech– 11ABCD Telemetry Stepdown Unit

TriHealth•Cincinnati, OH

2d•Onsite

About The Position

The Unit Coordinator & Monitor Tech works in the 11ABCD Medical Cardiac Step-Down Unit at Good Samaritan Hospital, an on-site inpatient telemetry step-down unit. The position combines clerical duties, coordination of patient flow, communication with internal and external customers, and observation and interpretation of central cardiac monitors. The unit cares for patients with cardiac conditions, including chest pain, recovery from myocardial infarction, congestive heart failure, and cardiac arrhythmias; it also provides high-intensity non-invasive ventilation and serves as a back-up stroke unit. The monitor-tech responsibilities include tracking monitored patients, maintaining cardiac monitoring logs and telemetry supplies, recognizing emergency rhythms, and promptly notifying appropriate nursing personnel of rhythm changes or equipment concerns. The role also involves responding to emergency situations, maintaining confidentiality, supporting patient satisfaction, and following unit and TriHealth procedures. The position is full-time, 36 hours per week, on the day shift.

Requirements

High school degree or GED; equivalent experience is accepted in lieu of a degree.
Successful completion of a basic cardiology course, including 40 hours of clinical orientation.

Responsibilities

Maintain proficiency in unit- and job-specific computer applications, including census maintenance and accurate document scanning, and understand the operation of role-specific equipment.
Communicate respectfully and effectively with staff, patients, families, and other departments; relay accurate and complete information and maintain confidentiality.
Support patient satisfaction through way-finding and prompt responses to call lights and phones.
Prioritize work appropriately, remove medications from the tube system and place them in the appropriate locked cabinet, and respond appropriately to emergencies such as Code Blue, Rapid Response, fire, and Special Alert situations.
Know and use emergency systems, policies, and procedures; follow unit and TriHealth computer downtime procedures.
Stay informed about organizational and unit changes, support those changes, and identify opportunities for personal growth and improvement.
Accurately observe and interpret central cardiac monitors and remain aware of the location of all monitored patients during the shift.
Maintain the cardiac monitor log, including strips, intervals, and interpretations at designated times and as needed.
Recognize emergency rhythms and notify appropriate personnel; notify the RN within the accepted timeframe of rhythm changes or arrhythmias and document changes according to unit standards.
Keep alarms active, review alarms immediately, and make cardiac monitoring the first priority.
Notify appropriate nursing personnel or clinical engineering of problems that cannot be resolved through unit troubleshooting.
Maintain equipment, logs, and telemetry supplies according to unit protocol.
Demonstrate TriHealth SERVE standards and ALWAYS behaviors, including courteous, compassionate, respectful, safety-conscious, and resource-conscious conduct.