Unit Coordinator & Monitor Tech– 11ABCD Telemetry Stepdown Unit

TriHealth•Cincinnati, OH

1d•Onsite

About The Position

The Unit Coordinator & Monitor Tech works in the 11ABCD Medical Cardiac Step-Down Unit at Good Samaritan Hospital, an intermediate-care unit serving patients with cardiac conditions such as chest pain, myocardial infarction, congestive heart failure, and cardiac arrhythmias. The unit also provides high-intensity non-invasive ventilation and serves as a backup stroke unit. It has 39 beds and provides specialized cardiac monitoring and support for patients transitioning from critical care. The position combines clerical duties, coordination of patient flow, customer communication, and observation and interpretation of central cardiac monitors. The employee communicates with patients, families, staff, and other departments; maintains accurate information and records; and responds appropriately to emergencies. This is a full-time, on-site inpatient role at Good Samaritan Hospital, scheduled for 36 hours weekly on days.

Requirements

High school degree or GED.
Successful completion of a basic cardiology course, including 40 hours of clinical orientation; equivalent experience may be accepted in lieu of a degree.
Ability to perform the described clerical and cardiac-monitor observation and interpretation duties.

Responsibilities

Perform clerical duties and coordinate patient flow.
Maintain proficiency with unit-specific computer applications, including maintaining census and accurately scanning documents.
Know how to operate equipment specific to the role and unit.
Communicate respectfully and effectively with staff, patients, families, and other departments; relay accurate and complete information and maintain confidentiality.
Support patient satisfaction, including helping people find their way and responding promptly to call lights and phones.
Prioritize and respond appropriately to work responsibilities.
Remove medications from the tube system and place them in the appropriate locked cabinet.
Respond appropriately to emergency situations, including Code Blue, Rapid Response Team, fire, and Special Alert; know and use emergency systems, policies, and procedures.
Follow unit and TriHealth guidelines for computer downtime procedures.
Maintain knowledge of organizational and unit changes and support those changes.
Recognize personal growth needs, take accountability, and identify areas for self-improvement.
Accurately observe and interpret central cardiac monitors and know the location of all monitored patients during the shift.
Maintain the cardiac monitor log, including strips, intervals, and interpretations at designated times and as needed.
Recognize emergency rhythms and notify appropriate personnel.
Notify the RN within the accepted timeframe about rhythm changes or arrhythmias, and document changes according to unit standards.
Keep alarms active, review alarms immediately, and make cardiac monitoring the first priority.
Notify appropriate nursing personnel or clinical engineering about problems not resolved through unit troubleshooting.
Maintain equipment, logs, and telemetry supplies according to unit protocol.
Demonstrate TriHealth SERVE standards and ALWAYS behaviors, including welcoming and assisting patients and guests, addressing service issues, promoting quality and safety, respecting differences and contributions, using resources responsibly, and showing courtesy and compassion.