Unit Coordinator / Infant Feeding Tech - NICU

TriHealth•Cincinnati, OH

14h•Onsite

About The Position

We are seeking a compassionate and detail-oriented Unit Coordinator/ Infant Feeding Technician to support our Neonatal Intensive Care Unit. This role is responsible for the safe preparation, handling, storage, and delivery of infant feedings, including human milk, complex formulas, and ready-to-feed formulas. The ideal candidate is organized, dependable, and committed to maintaining the highest standards of safety and care for our most vulnerable patients. This position performs unit coordinator duties and responsibilities. Requires interpersonal skills to communicate with respect and compassion to customers. This position may perform non-direct patient care activities as assigned or requested.

Requirements

High school diploma or equivalent required
Healthcare, nutrition, food service, or NICU experience preferred
Strong attention to detail and ability to follow precise instructions
Ability to maintain confidentiality and adhere to safety and infection control standards
Excellent interpersonal and communication skills with a respectful and compassionate approach
Ability to work independently and as part of a multidisciplinary healthcare team
Comfort working in a fast-paced, highly regulated clinical environment
Able to read, write, and perform necessary mathematical tasks at a high school level or above
Experience Customer Service and Formula Preparation

Responsibilities

Prepare and deliver infant feedings according to physician orders and departmental policies
Calculate and prepare standard and specialized feeding recipes accurately
Safely store, label, and handle human milk in compliance with departmental and regulatory guidelines
Maintain proper sanitation and cleanliness of the infant feeding/formula preparation room
Operate and monitor feeding preparation equipment, including documenting refrigerator and freezer temperatures
Maintain adequate inventory of ingredients and supplies used for infant feedings
Communicate effectively with the medical team, nursing staff, and unit dietitian to ensure feeding orders are correct
Report product, supply, or equipment issues to the appropriate supervisor in a timely manner
Participate in staff training related to infant feeding preparation, human milk handling, and new products or procedures
Assist with performance improvement initiatives within the infant feeding room
Perform unit coordinator duties as assigned
Support unit operations by assisting with stocking, cleaning, laundry, unit clerk coverage, and other non-direct patient care tasks as needed
Properly receives in maternal breast milk/donor breast milk into the Timeless Medical Womens and Infant System (referred to as Timeless from here on out).
Receives, verifies and manages feeding orders into Timeless.
Follows proper policies and procedures regarding storage, rotation and preparation of milk/formula.
Wears proper attire while preparing feeds.
Prepares feedings using aseptic technique.
Follows prescribed recipes.
Delivers feeds to designated area.
Completes stocking of unit each shift.
Maintains unit well.
Keeps clutter to a minimum in hallway by cleaning equipment and beds in a timely manner.
Communicates appropriately and effectively with internal and external customers (i.e. staff, patients, families, other departments, etc.).
Relays accurate and complete information.
Maintains confidentiality.
Takes an active role in maintaining patient satisfaction.
Reports patient related information to RN in a timely manner.
Works in collaboration with all members of the health care team.
Functions well in the role of Unit Clerk.
Demonstrates ability to appropriately respond to and prioritize work.
Responds appropriately to emergency situations (i.e., Code Blue, Rapid Response Team, fire, Special Alert).
Demonstrates knowledge/use of emergency systems, policies, and procedures.
Maintains a safe environment.
Reports safety hazards to appropriate personnel.
Complies with infection control policies.
Performs computer down time procedures according to unit/TriHealth guidelines.