Unit Clerk Evenings Neuro Rehab - LOH

NYU Langone Health • New York, NY

17h • Onsite

About The Position

The Unit Clerk provides effective communication within the nursing unit and between departments, assists authorized persons on the unit, verifies the identity and purpose of people arriving, and supports patient-related activities. The role combines reception, clerical, communication, supply, recordkeeping, and coordination duties to help maintain an efficient and safe nursing station and support the delivery of patient care.

The Unit Clerk greets and directs patients, visitors, and staff; handles calls and messages; coordinates patient-related arrangements and requests; maintains unit records and patient charts; and completes clerical routines associated with admissions, transfers, discharges, and deaths. The role also monitors unit supplies and equipment, coordinates repairs and service requests, and follows procedures for confidential handling of patient records.

Requirements

• High school diploma or equivalent, or two years of experience, or an equivalent combination of education and experience.
• Excellent communication and interpersonal skills.
• Ability to effectively communicate with all levels of the organization.

Responsibilities

• Perform other duties as assigned.
• Prepare storeroom orders according to the unit schedule; receive and check supplies against requisitions, put supplies away, requisition extra linen or emergency and special equipment as needed, and return excess supplies to the appropriate department.
• Enter admissions, transfers, discharges, and census information on the 24-hour report.
• Participate in Quality Improvement activities as directed by the Nurse Manager or Assistant Nurse Manager.
• Coordinate patient and visitor comfort requests, including arranging televisions or telephones, approved barber or beautician visits, and delivery of mail, packages, and flowers.
• Prepare lists for patients attending religious services and place calls for clergy as requested and approved.
• Monitor patient identification on doors and beds, prepare daily renewals lists, and arrange patient transportation to and from diagnostic procedures as instructed.
• Know the location of patients and nursing care assignments on the unit.
• Contact physicians, technicians, and other healthcare team members by telephone as required.
• Maintain assembled charts and correct patient identification on current records; add forms and reports to charts and send reports for discharged or transferred patients to the appropriate department.
• Maintain chart-form supplies, record discharges and transfers in the appropriate book, and requisition, store, and return old charts to Medical Records.
• Handle charts and records safely and confidentially; thin long-term patient charts as directed and store removed records securely at the nurses' station.
• Copy charts and other materials as necessary and file ICIS reports appropriately.
• Coordinate sending specimens to laboratories, receive and record telephone reports on emergency laboratory work, and contact technicians or residents for stat or emergency procedures.
• Perform clerical duties relating to patient admissions, discharges, transfers, and deaths.
• Follow through on supply, maintenance, and equipment-repair issues; report repair needs, prepare repair slips and tags, contact Engineering or Environmental Services as needed, track loaned equipment returns, and arrange removal of equipment no longer needed.
• Greet and direct arrivals to the unit and act as a courteous receptionist.
• Help patients and visitors locate hospital departments and services.
• Assist with controlling traffic on the nursing unit, monitor visitor numbers and visiting-hours compliance, report unauthorized persons to the Nurse Manager or Assistant Nurse Manager, and contact Loss Prevention when necessary.
• Keep bulletin boards, policy and procedure manuals, standards manuals, and other reference materials neat and current.
• Order supplies and equipment from Support Services and follow through on supply transactions needed for patient care.
• Arrange special procedures and appointments in other departments as ordered, and obtain x-ray films or equipment needed to prepare patients.
• Answer, screen, and relay telephone calls promptly; take and deliver messages; and call Code 44 when directed.
• Maintain unit records and statistics as directed.
• For admissions, greet, escort, and introduce patients; verify identity using the ID bracelet, addressograph plate, and admission/discharge sheet; prepare clinical charts; notify the physician of the patient's arrival; enter the patient's name on unit records; and label the door and bed.
• For transfers and discharges, make required entries and forms, remove the patient's name from unit records, prepare applicable documents, and complete the clerical routines associated with discharge or transfer.

Benefits

• Comprehensive benefits and wellness package.
• Financial security benefits.
• Generous time-off program.
• Employee resource groups for peer support.
• Employee wellness program focused on physical, mental, nutritional, sleep, social, financial, and preventive care.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED