Unit Clerk

Emory•Atlanta, GA

About The Position

The Unit Clerk supports unit operations by handling communications, patient records, supply and equipment coordination, and patient charge data. The role answers telephone calls and greets visitors, screens and routes inquiries, and may page staff. It receives and transcribes physicians’ orders and records, updates, maintains, and routes patient information in accordance with departmental protocols and applicable guidelines while maintaining confidentiality. The Unit Clerk operates standard office equipment, manages office supplies and forms, responds to patient requests through the intercom system, and relays information requiring staff attention. The position also arranges physician-ordered tests, supplies, equipment, treatments, and special dietary needs, and enters and retrieves patient charge and supply-order data, including daily reconciliation of patient charges. Other related responsibilities may be required. The stated shift is 11:00 p.m. to 7:30 a.m.

Requirements

  • High school diploma or equivalent.
  • One year of previous clerical experience.
  • Experience with various personal computer software applications.

Responsibilities

  • Answer unit or department telephones and greet visitors according to departmental procedures; screen calls, take messages, refer callers or visitors to appropriate staff, and page staff when necessary.
  • Receive and transcribe physicians’ orders according to established guidelines.
  • Record, update, maintain, and route patient records in accordance with department protocols and applicable federal, state, and organizational guidelines while maintaining confidentiality.
  • Operate standard office equipment, including telephones, copiers, fax machines, and computers.
  • Inventory, order, and maintain office supplies and forms; complete purchase requisitions and receive supplies.
  • Respond to patient requests through the patient intercom system and relay information to appropriate staff for immediate attention.
  • Arrange physician-ordered medical tests, supplies, equipment, treatments, and special dietary needs.
  • Enter and retrieve data related to patient charges and supply orders, including daily reconciliation of patient charges to support accurate billing.
  • Perform related responsibilities as required.

Benefits

  • Comprehensive health benefits that start day 1.
  • Student loan repayment assistance and reimbursement programs.
  • Family-focused benefits.
  • Wellness incentives.
  • Ongoing mentorship, development, and leadership programs.
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