Unit Clerk/CNA - Med/Surg

Mercyhealth Wisconsin and IllinoisHarvard, IL
$19 - $27Onsite

About The Position

Prepares records, processes orders and provides patient care in the hospital setting, supporting the nursing philosophy. May include weekends, holidays, day, evening, night, and/or on-call hours. Performs other duties as assigned.

Requirements

  • Completion of a CNA program.
  • Completion of a Unit Clerk course or equivalent on the job training (which can be provided).
  • Nursing Assistant Certification in applicable state.
  • Approved CPR or BLS certification required within 90 days.
  • Problem Solving - Identifies and resolves problems in a timely manner; Gathers information and reports as appropriate; Works well in group problem solving situations; Remains calm when dealing with emotional topics.
  • Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others; Consistently performs essential duties and responsibilities.
  • Interpersonal Skills - Focuses on resolving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
  • Motivation - Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Self-directed in daily work routine, remaining productive during work hours.
  • Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration; Accepts responsibility for own actions; Follows through on commitments.
  • Safety and Security - Observes safety and security procedures; Reports potentially unsafe conditions; Uses equipment and materials properly; Utilizes appropriate equipment for partner/patient safety, such as lifts and gait belts.
  • Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
  • Attendance/Punctuality - Is consistently at work and on time, ready to accept assignment.
  • Dependability - Follows instructions, responds to leadership direction; Takes responsibility for own actions; Keeps commitments; Completes tasks on time or notifies appropriate person with an alternate plan.

Nice To Haves

  • Advanced CNA program preferred.

Responsibilities

  • Processes orders and patient charges in an accurate and timely manner.
  • Answers the telephone and call lights in an appropriate and timely manner, providing information or relaying messages to patients and staff.
  • Directs visitors to patients' rooms.
  • Maintains medical records of current patients.
  • Maintains supplies, including scanning, stocking, and ordering new supplies and disposing of expired or damaged supplies.
  • Provides patient care as assigned and per routine, according to standards of care, shift routines, and policies and procedures according to CNA job duties and expectations.
  • Documents care provided according to standards.
  • Maintains a clean work and patient environment.
  • Floats to various units based on identified needs.
  • Participates in department and unit performance improvement activities.
  • Verifies accuracy of charges entered.
  • Facilitates a welcoming environment assisting with visitor wayfinding.
  • Assemble patient folders and charts for unit.
  • Rauland responder/Vocera/versus set up for new staff.

Benefits

  • retirement
  • time off
  • on-demand pay
  • access to the Employee Assistance Program (EAP)
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