About The Position

The Unit Assistant provides clerical support for Imaging Services under the direction and supervision of the Clerical/Radiology Supervisor or Manager. Duties may include greeting patients, activating pre-admitted outpatients, obtaining signatures for consents and NNCs, entering orders and patient information, working in the PACS environment, responding to email, phone, and fax requests, performing routine audits of Epic/PACS databases, correcting or editing radiologist reports, and completing other clerical functions required by the assigned site. The position may also coordinate patient flow with lead technologists, observe and transport patients, assist patients with personal needs, recognize changes in patient status, and call for appropriate assistance. Starting IVs may also be required. The role is part-time, scheduled for 40 hours biweekly on day shift, with a rotating weekend commitment and no holiday or on-call commitment. It is located at Good Samaritan Hospital in Cincinnati, Ohio.

Requirements

  • High school degree or GED.
  • Type 30 words per minute.
  • Up to 1 year of professional experience.

Responsibilities

  • Demonstrate knowledge and competency of the hospital information system.
  • Use effective phone techniques, follow service excellence and HIPAA guidelines, obtain accurate information, and ensure appropriate follow-through.
  • Maintain accurate records by completing all paperwork.
  • Greet patients, physicians, and staff pleasantly and provide prompt, courteous service.
  • Demonstrate organizational and communication skills.
  • Coordinate patient flow throughout the department with lead technologists and technologists.
  • Observe and transport patients and assist them with personal needs.
  • Recognize changes in patient status and call for appropriate assistance.
  • Start IVs when required.
  • Perform clerical support functions for Imaging Services, including patient intake and activation, obtaining signatures, entering orders and patient information, using PACS, responding to email, phone, and fax requests, auditing Epic/PACS databases, and correcting or editing radiologist reports.
  • Follow TriHealth SERVE standards and ALWAYS behaviors, including welcoming and assisting patients and guests, supporting quality, safety, and service, respecting differences, valuing others' time and resources, and treating people with courtesy and compassion.

Benefits

  • Competitive shift differentials, with the opportunity to earn up to an additional $7 per hour based on shift, hours worked, and organizational guidelines.
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