Unit Assistant - ED - Full Time - Evening Shift

Union 1199

1d•Onsite

About The Position

The Unit Assistant role at NewYork-Presbyterian/Allen Hospital is crucial for making a lasting first impression on the nursing unit by meeting and greeting patients and family members with compassion and calm direction. This position focuses on providing excellent patient service and superior customer care to ensure the smooth operation of fast-paced environments. Key responsibilities include coordinating appointments, performing general clerical duties at the unit nursing station to manage patient information flow, welcoming and directing visitors and colleagues, paging nurses, answering phones, and signing for medical deliveries. The successful candidate will maintain a courteous and respectful demeanor while effectively multitasking.

Requirements

High School diploma or GED
One year of clerical experience
Data entry computer skills

Nice To Haves

Associate's Degree
Customer service experience in a healthcare environment
Knowledge of medical terminology

Responsibilities

Meet and greet patients and family members in need of a compassionate ear and calm direction
Provide compassionate patient focus and superior customer service
Coordinate appointments
Perform general clerical duties at the unit nursing station to assure the timely, efficient and accurate flow of patient information
Welcome and direct visitors and hospital colleagues to appropriate areas
Page nurses and answer phones on your unit
Sign for important medical deliveries
Cultivate a courteous and respectful demeanor while multitasking between people and responsibilities