Unit Assistant Emergency Department

Trinity Health•Ypsilanti, MI

2d•Onsite

About The Position

Assists with patient care and ED functions by patient transportation, supply, and equipment distribution and general tasks in a non-clerical nature. This role involves transporting stable, non-monitored patients within the department and to other areas, as well as transporting equipment. The Unit Assistant is responsible for maintaining stock of various supplies, linens, and equipment, and for ensuring the general order and cleanliness of the department and kitchen area. They also assist with patient meals, provide directions to visitors, and prepare exam rooms. The position requires maintaining current BLS certification, participating in departmental meetings and continuing education, and fostering good working relationships. Confidentiality of patient and hospital information is paramount, and all actions must align with the Mission, Vision, and Values of St. Joseph Mercy Hospital. Safety in performing job duties is a priority, with immediate reporting of hazards and unsafe practices.

Requirements

Maintain current BLS certification.

Nice To Haves

Assists with answering phones, recording messages, and reporting messages to proper staff.
Assists in training new staff members.

Responsibilities

Transport stable, non-monitored patients within the department and to other areas within the health care system such as diagnostic procedure areas and to inpatient units for admissions.
Transport equipment within the department and to other departments of the health care center.
Replace contaminated medical wasted containers, sharps containers, linen bags, and oxygen tanks.
Maintain stock of linen cupboards, pillows, blanket warmers, wheelchairs, stretchers, and IV pumps.
Deliver and return lab specimens and x-ray films.
Maintain general order and cleanliness of department and kitchen area including making coffee for guests and patient visitors.
Retrieve dietary orders and assist with patient meals.
Give directions to families/visitors.
Maintain current BLS certification.
Assist with patient care by preparing exam rooms to receive new patients.
Attend and participate in departmental meetings and continuing educational activities.
Maintain good rapport and cooperative relationships.
Approach conflict in a constructive manner.
Help to identify problems, offer solutions, and participate in their resolution.
Maintain the confidentiality of information acquired pertaining to patient, physicians, employees, and visitors to St. Joseph Mercy Hospital.
Discuss patient and hospital information only among appropriate personnel in appropriately private places.
Behave in accordance with the Mission, Vision, and Values of SJMHS.
Assume responsibility for performance of job duties in the safest possible manner, to assure personal safety and that of coworkers, and to report all preventable hazards and unsafe practices immediately to management.
Take direction of tasks requested by physicians, RN’s and Tech’s as needed.
Report and transport broken equipment to the proper personnel for repair.
Assist with indirect patient care including, but not limited to, sitting with patients, holding patients and/or supplies for caregivers, and transferring patients.
Assist with answering phones, recording messages, and reporting messages to proper staff.
Assist in training new staff members.