Unified Incident Response Manager

MISO • Carmel, IN

4d • Onsite

About The Position

The Unified Incident Response Manager oversees the Unified Incident Response (UIR) Team’s projects, initiatives, and ongoing work related to incident response and business continuity. In collaboration with the Director, the manager develops, communicates, and executes the team’s strategic vision in alignment with MISO’s Information Security Strategy and corporate priorities. The role establishes and maintains standardized processes for responding to emergencies and incidents of any size or impact, and leads the long-term development of the incident response program, with emphasis on business continuity, training, preparedness, and assessing evolving threats.

The manager partners with teams and leaders across MISO to ensure incident response supports business needs, continuity planning, and organizational strategy. Responsibilities also include managing team priorities and performance, overseeing plans and exercises for business continuity and disaster recovery, leading company-wide preparedness efforts, managing budgets, and hiring and developing employees.

Requirements

• Bachelor’s degree in Criminal Justice, Disaster or Emergency Management, Homeland Security, or a related field, or equivalent relevant work experience of four years.
• At least 5 years of experience in Emergency Management or Homeland Security.

Nice To Haves

• Demonstrated leadership abilities through mentoring relationships, leading collaborative initiatives, or leading ad hoc teams.
• Specific experience in Risk Management, IT Cyber threat, or local, state, or federal emergency management or public safety.
• Previous energy industry experience.

Responsibilities

• Collaborate with the Director to develop, communicate, and execute the UIR team’s strategic vision in alignment with MISO’s Information Security Strategy and corporate priorities.
• Establish and maintain standardized processes and procedures for responding to emergencies and incidents of any size or impact.
• Lead the long-term growth and enhancement of the unified incident response program, including business continuity, training, preparedness, and assessment of evolving threats.
• Work with teams across MISO to align the incident response program with business needs, continuity planning, and overall strategy, serving as a partner to leaders and experts.
• Develop and oversee business continuity and disaster recovery strategies, plans, and exercises to strengthen organizational resilience, recovery readiness, and operational risk management.
• Set team priorities, delegate tasks, and ensure critical projects are completed successfully.
• Lead company-wide training and preparedness efforts for incidents that could affect MISO and the bulk electric system.
• Monitor best practices and industry trends and identify opportunities to improve MISO’s Incident Response and Business Continuity program.
• Manage employee performance and provide training and development opportunities in line with company goals.
• Plan and oversee department budgets to ensure resources are used effectively.
• Address hiring needs by writing job descriptions, interviewing candidates, and filling positions.

Benefits

• 401(k)
• Vacation, sick, and safe time available on the first day of employment
• Annual bonus eligibility if individual performance and company objectives are met

What This Job Offers

• Job Type: Full-time
• Career Level: Manager