Unified Incident Response Manager

Midcontinent Independent System Operator (MISO)•Carmel, IN

19h•$157,000 - $182,000•Onsite

About The Position

As MISO’s Unified Incident Response Manager, you will oversee the Unified Incident Response (UIR) Team’s projects, initiatives, and ongoing activities related to incident response and business continuity. You will collaborate with the Director to develop, communicate, and execute the UIR team’s strategic vision, ensuring alignment with MISO’s Information Security Strategy and corporate priorities. You will establish and maintain standardized processes and procedures for responding to emergencies or incidents of any size or impact, and lead the long-term growth and enhancement of the unified incident response program, with a focus on business continuity, training, preparedness, and assessing evolving threats. MISO manages the electricity grid and energy market in the Central U.S. and plans for the future of the grid. Its employees help ensure reliable power for 45 million Americans. The position offers a base salary range of $157,000–$182,000 USD annually and is eligible for an annual bonus if individual performance and company objectives are met. MISO also offers a comprehensive benefits package, including 401k, vacation, sick and safe time, available on the first day of employment.

Requirements

Bachelor’s degree in Criminal Justice, Disaster or Emergency Management, Homeland Security, or a related field, or equivalent relevant work experience of four years.
At least 5 years of Emergency Management/Homeland Security experience.

Nice To Haves

Demonstrated leadership through mentoring relationships, leading initiatives collaboratively, or leading ad hoc teams.
Specific experience in Risk Management, IT Cyber threat, or local, state, or federal emergency management or public safety.
Previous energy industry experience.

Responsibilities

Work with teams across MISO to ensure the incident response program supports business needs, continuity planning, and organizational strategy, serving as a partner to leaders and subject matter experts.
Develop and oversee business continuity and disaster recovery strategies, plans, and exercises to strengthen organizational resilience, recovery readiness, and operational risk management.
Set team priorities, delegate tasks, and ensure critical projects are completed successfully.
Lead company-wide training and preparedness efforts for incidents that could impact MISO and the bulk electric system.
Monitor best practices and industry trends and identify opportunities to improve MISO’s Incident Response and Business Continuity program.
Manage employee performance and provide training and development opportunities in line with company goals.
Plan and oversee department budgets to ensure resources are used effectively.
Handle hiring needs, including writing job descriptions, interviewing, and filling positions.