Unified Endpoint Management - Engineering Lead

Leidos•Washington DC, DC

4d•Onsite

About The Position

Leidos is seeking a Unified Endpoint Management - Engineering Lead to support a large program within the Department of Justice. The Engineering Lead will be responsible for managing the end-user computing environment, including workstations, printers, mobile devices, VTC, and telephony. This role involves administering the end-user computing environment and managing a team of two endpoint engineers. The primary workstation environment is Windows 11, managed through Microsoft Endpoint Configuration Manager (MECM). Key responsibilities include maintaining the workstation image, conducting security patching, testing and deploying applications, validating new hardware, and developing and implementing hardware and OS refreshes. The role also involves leading technical efforts for deployment, configuration, and maintenance of the end-user environment at an enterprise level, and developing scripts for automation and efficiency. This position combines hands-on technical work with leadership and mentoring.

Requirements

Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field and 5+ years of relevant experience OR Master’s degree with 3+ years of relevant experience. Additional years of experience will be considered in lieu of a degree.
7+ years of experience in endpoint management, with at least 5 years of hands-on experience supporting Microsoft Endpoint Configuration Manager (MECM) and AdminStudio or similar tools.
Proven experience developing and maintaining scripts for endpoint automation (e.g., PowerShell, Batch, VBScript).
Familiarity with Active Directory, Group Policy, and other endpoint management technologies.
Experience with endpoint security management, including software patching and compliance reporting.
Familiarity with SQL queries for reporting and troubleshooting in MECM.
Knowledge of Windows Server and Windows OS configurations and management.
Must successfully complete and maintain a Public Trust security investigation by the government.
US Citizenship.

Nice To Haves

Strong troubleshooting skills for resolving deployment failures, configuration issues, and system performance problems.
Ability to think critically and identify solutions that improve processes and enhance operational efficiency.
Strong leadership and mentoring skills to guide junior engineers and cross-functional teams.
Excellent communication skills to collaborate with business stakeholders and technical teams.
Certifications: Microsoft Certified: Modern Desktop Administrator Associate or other Microsoft certifications related to endpoint management.
AdminStudio Certification or similar packaging tool certification.
ITIL Foundation or similar IT service management certifications.
Familiarity with Power BI or other reporting tools for generating endpoint management metrics and dashboards.
Experience with other endpoint management tools (e.g., SCCM, Intune, AirWatch).

Responsibilities

Lead the administration and support of Microsoft Endpoint Configuration Manager (MECM), managing software deployments, updates, patches, and configurations across the organization.
Develop and maintain MECM configurations and collections for efficient deployment of operating systems, applications, and patches.
Troubleshoot and resolve issues related to MECM clients, deployment failures, and other endpoint-related issues.
Monitor and maintain MECM infrastructure to ensure scalability, security, and performance.
Lead the implementation and configuration of AdminStudio to support application packaging, deployment, and software virtualization.
Collaborate with application owners to create, test, and deploy application packages in AdminStudio.
Ensure compatibility of applications with endpoint systems and manage packaging processes.
Develop, test, and maintain scripts (e.g., PowerShell, Batch, VBScript) to automate system management tasks.
Use scripting to improve efficiency in managing endpoint devices, reduce manual intervention, and ensure consistency.
Work with team members to identify areas for automation and scripting to improve workflow efficiency.
Work closely with security teams to ensure endpoints are compliant with security policies, patches, and software updates.
Support endpoint configuration for compliance monitoring and reporting.
Ensure all endpoints are adequately protected from vulnerabilities and potential threats.
Create and maintain documentation for MECM configurations, packaging processes, and automation scripts.