Unemployment Insurance Specialist I - Downtown, Oahu

State of Hawai'i • Island of Oahu, HI

2d • Onsite

About The Position

This full-time trainee position is located in Downtown Honolulu, Oahu. The employee receives formal and on-the-job training and assists with activities related to State and Federal unemployment insurance benefit programs. At the trainee level, the employee handles relatively simple cases resolved through interviews with claimants, where employers are not adversaries. Examples include cases involving the chargeability of benefits to employers’ reserve accounts, registration and reporting requirements, and refusal of job offers. Other duties may be assigned as required.

The position requires a bachelor's degree from an accredited four-year college or university, or qualifying comparable administrative, professional, analytical, or specialized work experience that may substitute for education on a year-for-year basis. No specialized experience is required at Level I. Applicants must also meet the State of Hawaii's legal authorization to work requirements.

Requirements

• Meet the State of Hawaii's legal authorization to work requirements: be a U.S. citizen, national, or permanent resident alien, or otherwise eligible under federal law for unrestricted employment in the United States.
• Graduate from an accredited four-year college or university with a bachelor's degree, or qualify for a year-for-year substitution based on comparable responsible administrative, professional, analytical, or specialized work experience.
• Demonstrate the ability to write clear and comprehensive reports and other documents, read and interpret complex written material, and solve complex problems logically and systematically.
• No specialized experience is required for Level I.

Responsibilities

• Receive formal and on-the-job training in activities relating to State and Federal unemployment insurance benefit programs.
• Assist with unemployment insurance program activities in a trainee capacity.
• Handle relatively simple cases resolved through interviews with claimants, including matters involving benefit chargeability to employers’ reserve accounts, registration and reporting requirements, and refusal of job offers.
• Perform other duties as required.

Benefits

• Public Service Loan Forgiveness (PSLF) Program information is provided; eligibility depends on meeting the program's qualifying-employer and payment requirements.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level