Unemployment Insurance Examiner 8-E10

State of Michigan • Detroit, MI

3d

About The Position

This is a limited-term appointment with an approximate duration of one year and an expiration date. The Unemployment Insurance Examiner primarily performs collection work in the Benefit Overpayment Collections Unit to restore funds to the UI Trust Fund and issue overpayment refunds. The role also supports collection activity through receivables and adjustments.

The examiner maintains computer records for restitution accounts; responds to debtor inquiries about balances and payment plans; conducts fact-finding related to payments; takes steps to locate debtors; identifies cases requiring more aggressive collection activity; and processes those cases. Collection methods include income tax refund intercepts, legal referrals for judgments or garnishments, benefit recoupments, and voluntary payments.

The position requires completion of two years of college (60 semester or 90 term credits), subject to the stated substitutions for qualifying office support experience. Experience requirements vary by classification level: no specific type or amount is required at the Unemployment Insurance Examiner 8 level; higher levels require specified equivalent experience. The salary is entirely federally funded, which under federal law means the employee may not be a candidate for public office in a partisan election. Applicants must submit a cover letter, detailed resume, and official college transcripts, with additional credential evaluation requirements for certain foreign degrees. Hiring is conditional on required pre-employment drug testing and any applicable background checks.

Requirements

• Completion of two years of college (60 semester or 90 term credits).
• At the Unemployment Insurance Examiner 8 level, no specific type or amount of experience is required.
• At the Unemployment Insurance Examiner 9 level, two years of experience equivalent to an Unemployment Claims Interviewer 8, or one year equivalent to an Unemployment Insurance Examiner 8, is required.
• At the Unemployment Insurance Examiner E10 level, two years of experience equivalent to an Unemployment Claims Interviewer 9, or one year equivalent to an Unemployment Insurance Examiner 9, Unemployment Claims Examiner 9, or Unemployment Claims Interviewer E10, is required.
• For the Unemployment Insurance Examiner 8 level, qualifying office support experience involving public contacts in the Unemployment Insurance Agency may substitute for the education requirement: four years total, including two years equivalent to the experienced (E7) level.
• For the Unemployment Insurance Examiner 8 level, qualifying office support experience with substantial public contacts interviewing people to obtain substantive information for decision making in a business or industrial setting may substitute for the education requirement: four years total, including two years equivalent to the experienced (E7) level.
• Submit a cover letter, detailed resume, and official college transcript(s) with the application.
• Applicants with degrees from foreign colleges or universities must have academic credentials evaluated or converted into U.S. educational equivalents unless the degree is recognized by CHEA.
• Newly hired state employees must submit to and pass a pre-employment drug test.
• Applicants must be eligible to work in the United States; the department participates in E-Verify.
• Classified employees must comply with Civil Service Rule 2-8 Ethical Standards and Conduct and disclose personal or financial interests that may conflict with official duties.

Responsibilities

• Perform collection activity in the Benefit Overpayment Collections Unit to restore monies to the UI Trust Fund.
• Issue overpayment refunds.
• Support collection work through receivables and adjustments.
• Maintain computer records on restitution accounts.
• Respond to debtor inquiries about balances and payment plans.
• Conduct fact-finding related to payments.
• Take activity to locate debtors.
• Identify cases requiring more aggressive collection activity and process them.
• Conduct collection activities including income tax refund intercepts, legal referrals for judgments or garnishments, benefit recoupments, and voluntary payments.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree