Unemployment Compensation Tax Technician - Employer Account Services

Commonwealth of Pennsylvania • Dauphin County, PA

12d • Hybrid

About The Position

The Unemployment Compensation Tax Technician role with the Office of Unemployment Compensation Tax Services (OUCTS) offers a chance to make a real difference for employers across Pennsylvania. This position provides an exciting opportunity to build strong analytical skills and gain expertise in managing complex account issues. The work is engaging, meaningful, and supports the smooth function of state programs. Join the Central Operations Divisions (COD), Employer Account Services (EAS) team that values growth and dedication as you help employers navigate important processes.

Requirements

• Successful completion of the Unemployment Compensation Tax Technician Trainee program (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or Two years of experience in maintaining financial records, bookkeeping, tax preparation, or clerical accounting; or An equivalent combination of experience and training.
• Meet the PA residency requirement.
• Be able to perform essential job functions.
• Pass an enhanced background check prior to beginning employment, including a fingerprint-based federal records check; a PA State Police clearance; a check of local law enforcement agencies where you have lived, worked, and/or attended school within the last five (5) years; and a citizenship/residency verification.

Responsibilities

• Review employer account information and take action to maintain accurate records
• Apply experience rating rules by examining data and calculating applicable rates
• Research account discrepancies and recommend adjustments or further investigation
• Respond to employer inquiries by researching issues and preparing clear written guidance
• Provide feedback that supports improvements to business processes and practices
• Participate in meetings, training sessions, and special projects as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed