Underwriting Support Specialist

Markel • Red Bank, NJ

3d • Hybrid

About The Position

The primary purpose of this position is to serve as a member of the Binding Property and Casualty underwriting team, providing essential administrative and operational support to Markel underwriters and wholesaler brokers. The role involves handling day-to-day policy servicing needs, basic underwriting support responsibilities, and delivering quality customer service consistently. The ideal candidate is detail-oriented, highly organized, adept at multitasking, and possesses excellent communication and analytical skills. This position plays a meaningful part in giving people the confidence to move forward and seize opportunities within Markel's global community.

Requirements

• High school diploma required
• Excellent oral and written communication and organizational skills.
• Ability to multi-task in fast-paced environment.
• Ability to work independently and within a team.
• Ability to follow process and attention to details.
• Intermediate level of proficiency in Microsoft Office, especially Microsoft Word and Excel.

Nice To Haves

• Bachelor’s degree preferred
• 1-2 years of relevant experience in underwriting support preferred.
• Willingness to work toward insurance designation. (AINS)

Responsibilities

• Assist with Insurance Renewals: Gather, review, and update client information required for policy renewals.
• Prepare renewal documentation and ensure all submissions are accurate and complete prior to underwriter review.
• Process Endorsements: Facilitate the processing of policy changes, including additions, modifications, or deletions, accurately updating relevant records and communicating changes to clients and internal teams.
• Quality Control: Review completed endorsements and renewals for accuracy, ensuring compliance with company policies and guidelines.
• Serve as point of contact for agents/brokers by gathering information on behalf of the underwriters, answering questions, resolving low complexity issues, facilitating overall serving of accounts and processing business transactions not requiring review/signoff by an underwriter.
• Monitor and process incoming work within Policy Support resource mailboxes and other assigned workflows
• Send market block notifications to producers following outlined protocols.
• Routinely communicate with team members, agents/brokers and other key business partners to research and gather necessary information to review, analyze and complete transactions.
• Utilize and adhere to internal guidelines, procedures, and service standards to ensure that all assigned work/transactions are processed in a timely manner (yet accurately) and meet compliance standards.
• Participate in special projects and other duties as assigned to ensure efficient operation of the team, customer needs are met, and business results are achieved.

Benefits

• Competitive benefit programs that help meet our diverse and changing environment as well as support our employees’ needs at all stages of life.
• Multiple health insurance plan options
• Dental insurance plan options
• Vision insurance plan options
• Optional life insurance
• Optional disability insurance
• Optional AD&D insurance
• 401(k) with employer match contributions
• Employee Stock Purchase Plan
• PTO
• Corporate holidays
• Floating holidays
• Parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees