Underwriting Support Specialist

Aegis Security Insurance•Plainview, NY

9h•Onsite

About The Position

Aegis General Insurance Agency Inc. (AGIA), a wholly owned subsidiary of K2 Insurance Services, LLC, is seeking a full-time Underwriting Support Specialist. Founded in 1977, AGIA offers a diversified national platform of specialty insurance programs through its insurance companies. Acquired by San Diego-based K2 Insurance Services in 2013, AGIA continues to expand its product offerings and distribution by developing new insurance programs and increasing the number and geographic diversity of its marketing, sales and support staff. AGIA offers the opportunity to join an established company in growth mode.

Requirements

High school diploma.
At least 2 years’ work experience in customer service.
Strong MS Office, particularly Excel and Word and outlook
Strong organizational skills with attention to details.
Ability to work independently and as a team member.

Nice To Haves

Post-high school education a plus, but not required.
P&C insurance license a plus but not required.
Knowledge of Garage and Auto Dealers a big plus.
Understanding of DMV (ALIR) reporting requirements and systems a big plus.
Knowledge of MGA Systems and Netrate Systems preferred
Self-driven, results-oriented with a positive outlook, and a clear focus on high quality and business profit.

Responsibilities

Analyze and process paper and electronic applications for insurance.
Process endorsements and renewals for insurance policies.
Provide customer service, including payments for internal and external customers.
Resolve customer complaints via phone, email, mail, or social media.
Provide feedback to management for system and program enhancements.
Meet production and service level standards.
Handle DMV and MVR requests.