Underwriting Services Specialist

Marsh McLennan•Broomfield, CO

6d•Hybrid

About The Position

ICAT, part of Marsh’s underwriting business, is seeking an Underwriting Services Specialist based in Broomfield, Colorado. This hybrid role requires working in the office at least three days per week. The position offers firsthand experience with the inner workings of a Managing General Agency (MGA) and how catastrophe modeling supports underwriting, pricing, business planning, capital setting, and risk management. The specialist applies analytical skills to support sound risk selection and contributes directly to business results as part of an experienced, collaborative team.

Requirements

High attention to detail, creativity, and intellectual curiosity.
Strong desire to communicate and excellent customer service skills.
Strong time management and communication skills.
Proficiency in Microsoft Office, including Excel, Word, PowerPoint, Outlook, and Microsoft Teams.

Nice To Haves

One or more years of office experience in the insurance or financial services industry.
Bachelor’s degree and successful completion of insurance and/or financial designations.
Experience using third-party catastrophe risk modeling services.

Responsibilities

Service a book of business throughout the full policy lifecycle while meeting service standards.
Develop an understanding of agency management, product distribution, and claims procedures that support growth and underwriting profitability.
Create and maintain procedures, identify opportunities for continuous process improvement, and contribute to product enhancements.
Communicate professionally with producers by phone, email, and chat about underwriting, policy servicing, and billing questions.
Mentor and train less experienced team members.
Collaborate with Compliance, Claims, Product, Underwriting, and other business units.
Provide coverage to ensure business continuity during peak periods or staff absences.