Underwriting Operations Analyst

Hamilton•Miami, FL

1d•$55,000 - $65,000•Hybrid

About The Position

We’re looking for an Underwriting Operations Analyst to support all underwriting operational processes for our US MGA Miami that focuses on Latin American business. This position reports into the Operations Manager, Hamilton Americas. Hamilton Global Specialty is a multi-platform, specialty insurer operating primarily through a Lloyd's Syndicate and Dublin operating company with a managing general agency in the US.

Requirements

Proven administrative support experience working within the insurance industry and/or within a credit control functions is preferred.
Fluent in Spanish and English.
Strong math aptitude and organizational skills.
Working knowledge of Microsoft Office Products (Outlook, Excel and Word), predominantly Excel.
Ability to adapt to new software.
Excellent attention to details and problem-solving skills.
Good customer service orientation and superior work ethic.
Proven ability to manage time, meet deadlines and prioritize efficiently.
Collaborative spirit.

Responsibilities

Liaise with underwriting and operations teams to process business into the underwriting system in accordance with agreed guidelines, including entering policy and treaty details for new, renewals, premium and nonbearing premium endorsement transactions and any corrections needed to maintain the integrity and accuracy of the data.
Review and process into the underwriting system all underwriting activity reported by customers for reinsurance treaty business, including all premium, commission, tax and claim amounts assumed by carriers.
Set-up and maintain electronic policy files that contain all relevant documentation pertaining to payments and accounts management such as payment of premium, claims and other deductions.
Assist in the administration of outwards reinsurance treaties, such as entering all relevant information on risks being ceded into the underwriting system, the distribution of bordereaux, and assist carriers in the arrangement of payment of ceded premium.
Assist carriers with any queries raised in respect to business bookings, bordereaux, claims and related matters when required.
Monitor all relevant reports to ensure that underwriting activity data is properly recorded into the underwriting systems of carriers and liaise with them and the finance team to ensure alignment.
Produce ad hoc reports and presentations as requested.
Ensure that all contact and identifying information pertaining to customers and brokers are entered and remain updated into the underwriting system.