Underwriting Director - Aging Services , East

CNA • Chicago, IL

5d

About The Position

CNA’s Healthcare Underwriting Team is seeking a strategic, collaborative leader to help guide its Aging Services Retail portfolio. The Underwriting Director shares leadership responsibility for the Aging Services Retail East Team, directly overseeing a portion of its underwriters and partnering with the Aging Services AVP to co-lead the team. The role focuses on business results, team development, and strategic growth through retail agency and broker distribution partners. It also involves portfolio and operating plan management, underwriting strategy, complex risk assessment and pricing, and supporting change across the team and CNA enterprise.

Requirements

• Ability to effectively lead, coach, and develop an underwriting group.
• Excellent communication, negotiation, and presentation skills, including the ability to interact effectively with all levels of internal and external business partners.
• Senior-level technical and business management acumen, underwriting skill, and knowledge of insurance and underwriting principles, practices, and procedures.
• Excellent analytical and problem-solving skills, with the ability to manage multiple projects and teams.
• Ability to navigate ambiguous situations and issues.
• Creativity in resolving unique and challenging business problems.
• Ability to achieve results by taking a proactive, long-term view of business goals and objectives.
• Knowledge of Microsoft Office Suite and other business-related software.
• MBA or equivalent experience.
• Typically, a minimum of ten years of underwriting experience with a proven track record of results.

Nice To Haves

• Professional designations preferred.

Responsibilities

• Share leadership responsibility for the Aging Services Retail East Team, with direct oversight of a portion of the team’s underwriters.
• Collaborate with the Aging Services AVP to co-lead the team and align its work with CNA’s strategic direction and business goals.
• Coach, mentor, and develop underwriters, and contribute to the design and delivery of underwriting training and development programs.
• Drive profitable growth through retail agency and broker distribution partners and manage key relationships across the East region.
• Participate in developing and executing underwriting policy, marketing initiatives, and business strategy.
• Develop and implement operating plans to improve business performance and meet strategic objectives.
• Execute portfolio management strategies to achieve growth and profitability targets.
• Represent the Aging Services Retail team at industry conferences and events, and stay current on regulatory, market, and competitive trends affecting the East region.
• Collaborate with senior management on complex underwriting risks and apply advanced analysis to assess risk acceptability.
• Determine appropriate pricing for complex risks based on financial and competitive analysis and in compliance with regulatory requirements.
• Act as a change agent for the Aging Services Retail team and CNA enterprise by supporting adoption of new technologies and strategic initiatives.
• Exemplify excellence in underwriting, leadership, distribution, documentation, and team development.
• Perform additional duties as assigned.

Benefits

• Comprehensive and competitive benefits package intended to support employees’ and family members’ physical, financial, emotional, and social wellbeing goals.

What This Job Offers

• Job Type: Full-time
• Career Level: Director