About The Position

CNA’s Commercial standard lines umbrella and excess team underwrites a diverse mix of business and industry classes, including Manufacturing, Distributors, Real Estate, Technology, Retail, Hospitality, and Professional Services. Excess Casualty Underwriters are high-level individual contributors handling lead umbrella and excess accounts, both monoline and over CNA risk management primary accounts. The Underwriting Consultant is a technical expert responsible for managing, developing, growing, and maintaining the profitability of a book of business within the retail monoline umbrella space. The role drives business results through sales, marketing, and relationship building with external and internal business partners. This position works from CNA offices in Houston or Dallas on a hybrid in-office schedule.

Requirements

  • Advanced knowledge of underwriting and insurance industry theories and practices.
  • Demonstrated high level of technical expertise and product-specific knowledge.
  • Strong interpersonal, communication, and negotiation skills, including the ability to interact effectively with internal and external business partners at all levels.
  • Ability to work independently.
  • Strong analytical and problem-solving skills.
  • Ability to exercise independent judgment and make critical business decisions effectively.
  • Knowledge of Microsoft Office Suite and other business-related software.
  • Demonstrated leadership skills.
  • Bachelor’s degree or equivalent experience.
  • Typically, eight years of underwriting experience; the posting also notes that candidates may be hired into one of three Underwriter positions based on experience and/or qualifications, with typically 3–10+ years of related experience.

Nice To Haves

  • Professional designations are preferred.

Responsibilities

  • Review applications and financial requirements for risks requiring complex underwriting skills; determine risk acceptability according to company guidelines and standards, the need for additional evidence of insurability, and an appropriate strategy.
  • Determine appropriate pricing based on financial and competitive analysis in line with compliance requirements.
  • Prepare quotes, answer questions from agencies, policyholders, and other external contacts, and escalate issues to management with proposed solutions as necessary.
  • Negotiate with agents to reach positive and profitable outcomes.
  • Notify agencies of adverse underwriting decisions, rate appeals, underwriting requirements, status, and declinations.
  • Analyze the quality, quantity, and profitability of risks underwritten and prepare reports for management review.
  • Market products and services through agencies or the brokerage community, make field visits, and develop and maintain agency and/or broker relationships.
  • Provide guidance and assistance to other underwriters and functional areas, particularly regarding cross-sell opportunities.
  • Stay current on state and territory issues and regulations, industry activity, and trends, and share information with others.
  • Use advanced functionality in relevant CNA systems for day-to-day activities.
  • Work with more senior underwriters or management on risks that exceed the role’s authority level or require special handling.
  • Manage, develop, grow, and maintain the profitability of a book of business in the retail monoline umbrella space.

Benefits

  • CNA offers a comprehensive and competitive benefits package intended to support employees’ and their family members’ physical, financial, emotional, and social wellbeing goals.
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