Underwriting Associate - Personal Lines

Western National Group & Umialik Insurance•Edina, MN

10d•Hybrid

About The Position

Western National Insurance Group is seeking a Personal Lines Underwriting Associate to join their team. This role supports the Personal Lines Underwriting Team in profitable premium growth by underwriting new business policies and supporting agency partners through various communication methods. Western National Insurance Group reserves the right to fill this position at a level above or below the level included in this posting.

Requirements

Ability to problem solve and effectively communicate.
Ability to handle multiple tasks simultaneously while maintaining strong attention to detail.
Ability to follow established processes and procedures.
Excellent time management skills.
Effective oral and written communications skills.
Intermediate experience with Word or Excel is required.
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Nice To Haves

Bachelor’s degree in insurance or related field is preferred; experience in lieu of degree is acceptable.
Proficient use of various core systems, office and computer equipment, and software packages.
Knowledge of insurance, including agency services, operations, underwriting, and underwriting support.

Responsibilities

Assists underwriters in the daily underwriting and processing of new business and endorsements.
Uses established practices, processes, and procedures to write new business policies within given authority level based on underwriting guidelines.
Reviews new business application documents and gathers additional information as needed to accurately underwrite policies.
Evaluates policies within established authority level and provides recommended solutions when outside of authority level.
Builds and maintains strong agency relationships.
Communicates frequently via phone and email with internal personal lines team members, other Western National departments, and external parties.
Makes decisions and recommendations for varied situations while applying judgment to evaluate relevant information, policies, and procedures.
Develops work independently, but regularly asks for direction and prioritization, and helps improve processes.
Identifies opportunities to improve processes through critical thinking.
Consistently acts according to customer experience standards, including responding quickly, maintaining a positive attitude, building rapport, demonstrating empathy, managing the customer’s expectations, using the proper communication channel for the situation, and taking ownership to ensure the customer’s issue is resolved.
Builds strong relationships through regular communication with agents, underwriters, and employees across the organization.