Underwriting Associate - Personal Lines
Western National Group & Umialik Insurance•Edina, MN
•$23 - $31•Hybrid
About The Position
Western National is seeking a Personal Lines Underwriting Associate to join our team! Western National Insurance Group reserves the right to fill this position at a level above or below the level included in this posting. The individual in this role will have the opportunity to support the Personal Lines Underwriting Team in profitable premium growth by underwriting new business policies as well as support our agency partners through various communication methods.
Requirements
- Ability to problem solve and effectively communicate.
- Ability to handle multiple tasks simultaneously while maintaining strong attention to detail.
- Ability to follow established processes and procedures.
- Excellent time management skills.
- Effective oral and written communications skills.
- Intermediate experience with Word or Excel is required.
Nice To Haves
- Bachelor’s degree in insurance or related field is preferred; experience in lieu of degree is acceptable.
- Proficient use of various core systems, office and computer equipment, and software packages.
- Knowledge of insurance, including agency services, operations, underwriting, and underwriting support.
Responsibilities
- Assists underwriters in the daily underwriting and processing of new business and endorsements.
- Uses established practices, processes, and procedures to write new business policies within given authority level based on underwriting guidelines.
- Reviews new business application documents and gathers additional information as needed to accurately underwrite policies.
- Evaluates policies within established authority level and provides recommended solutions when outside of authority level.
- Builds and maintains strong agency relationships.
- Communicates frequently via phone and email with internal personal lines team members, other Western National departments, and external parties.
- Makes decisions and recommendations for varied situations while applying judgment to evaluate relevant information, policies, and procedures.
- Develops work independently, but regularly asks for direction and prioritization, and helps improve processes.
- Intermediate analytical skills.
- Identifies opportunities to improve processes through critical thinking.
- Consistently acts according to our customer experience standards, including responding quickly, maintaining a positive attitude, building rapport, demonstrating empathy, managing the customer’s expectations, using the proper communication channel for the situation, and taking ownership to ensure the customer’s issue is resolved.
- Builds strong relationships through regular communication with agents, underwriters, and employees across the organization.
Benefits
- Medical insurance plan options
- dental insurance
- vision benefits
- life insurance
- disability insurance
- Health Savings Accounts (HSA)
- Flexible Spending Accounts (FSA)
- 401(k) Plan (participants are eligible for 100% matching on the first 6% of their contributions)
- Wellbeing Program, including onsite fitness studio
- Paid Time Off – including holiday, vacation, and volunteer
- 100% company-paid tuition reimbursement for approved job-relevant coursework
- access to The Institutes (Risk and insurance education)
- Paid parental leave
- Bonus opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
