Underwriting Assistant

AcrisureOak Ridge, TN
Onsite

About The Position

Acrisure is seeking an Underwriting Assistant to support the underwriting team through policy processing, administrative coordination, and underwriting support activities. This role plays an important part in supporting new business issuance, endorsements, renewals, and day-to-day underwriting operations while ensuring documentation and policy information are accurate, organized, and complete. In this role, you will work closely with underwriters, brokers, and carriers to support policy servicing and provide timely, high-quality customer support. This is a great opportunity for someone who is detail oriented, organized, and interested in building a long-term career within the insurance industry. Training will be provided, and prior insurance experience is beneficial but not required.

Requirements

  • Strong attention to detail and organizational skills
  • Ability to multitask and manage competing priorities
  • Strong verbal and written communication skills
  • Strong teamwork and collaboration skills
  • Ability to work both independently and as part of a team
  • Proficiency with Microsoft Office applications required
  • Comfortable learning new systems and processes
  • High school diploma or equivalent required

Nice To Haves

  • Previous office, administrative, customer service, or insurance experience beneficial
  • Associate’s or bachelor’s degree beneficial

Responsibilities

  • Assist with issuance of new business policies, endorsements, and renewals
  • Support underwriters with policy processing, documentation, and binding activities
  • Communicate with brokers, carriers, and internal underwriting teams to obtain necessary information and support underwriting operations
  • Respond to emails, submissions, phone calls, and requests in a timely and professional manner
  • Enter and maintain accurate information within underwriting systems and internal databases
  • Review underwriting documentation for completeness and accuracy
  • Organize and maintain electronic files and underwriting records
  • Support workflow tracking and general operational support for the underwriting team
  • Maintain strong attention to detail while managing multiple priorities in a fast paced environment
  • Assist with additional projects and responsibilities as assigned

Benefits

  • Comprehensive medical insurance
  • Dental insurance
  • Vision insurance
  • Life and disability insurance
  • Fertility benefits
  • Wellness resources
  • Paid sick time
  • Generous paid time off and holidays
  • Employee Assistance Program (EAP)
  • Complimentary Calm app subscription
  • Immediate vesting in a 401(k) plan
  • Health Savings Account (HSA) and Flexible Spending Account (FSA) options
  • Commuter benefits
  • Employee discount programs
  • Paid maternity leave
  • Paid paternity leave (including for adoptive parents)
  • Legal plan options
  • Pet insurance coverage
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