Underwriting Assistant

Great West Casualty Company • Knoxville, TN

41d

About The Position

Great West Casualty Company is seeking an Underwriting Assistant in Knoxville, Tennessee, to provide administrative and underwriting support throughout the policy lifecycle. The role supports the underwriting team and serves agents and insureds while helping build insurance expertise in the transportation industry.

The Underwriting Assistant reviews and prepares new and renewal fleet applications, gathers and analyzes underwriting data, communicates with agents, insureds, and internal stakeholders, processes bind orders, and maintains policy documentation. The role also assists with renewals, cancellation notices, retention agreements, premium audits, monthly reporting follow-ups, endorsements, and policy changes. Additional support includes training assistance, workflow management, and backup for time-sensitive responsibilities.

Requirements

• High school diploma or equivalent.
• Minimum six years of progressive clerical experience.
• Strong attention to detail and ability to accurately review and process complex information.
• Excellent written and verbal communication skills.
• Strong organizational and time-management abilities.
• Proficiency with Microsoft Office products and business systems.
• Commitment to maintaining confidentiality and professionalism.
• Strong customer service mindset and ability to build positive relationships.
• Dependability, excellent attendance, and follow-through.
• Integrity, accountability, and sound judgment.
• Willingness to learn and participate in ongoing professional development.

Nice To Haves

• Insurance industry experience is strongly preferred.
• Experience working in an underwriting, insurance operations, or related administrative environment.

Responsibilities

• Review and prepare new and renewal fleet applications, ensuring information is complete and accurate.
• Gather and analyze underwriting data, including loss runs, financial information, motor vehicle reports, SAFER reports, and experience ratings.
• Communicate with agents, insureds, and internal stakeholders to answer questions about coverage, underwriting processes, and policy administration.
• Process bind orders and ensure policy documentation is complete and properly maintained.
• Assist with renewal preparation, cancellation notices, retention agreements, premium audits, and monthly reporting follow-ups.
• Review, rate, and process endorsements and policy changes.
• Support underwriting operations through training assistance, workflow management, and backup support for time-sensitive responsibilities.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED