Underwriting Assistant

Gray Insurance Company•Metairie, LA

10d

About The Position

Gray Specialty / Custom Risk is Gray Insurance Company's excess workers' compensation program, providing protection against large or catastrophic claims for organizations that self-insure their workers' compensation. Programs are tailored to each client's retention and risk profile. The Underwriting Assistant supports the underwriting team by handling submissions, preparing and checking policy materials, maintaining account records, and communicating with brokers and clients. The role offers mentorship, continuing education support, and flexibility to work from the Metairie office or remotely. No travel is required.

Requirements

Positive and easy to work with, able to build trust with coworkers and brokers.
Willingness to learn, ask questions, accept coaching, and grow.
Self-starter who takes initiative.
Dependable and organized, with attention to details and deadlines.
Clear written and verbal communication skills.
Comfortable with numbers and basic financial information.
Proficient with Microsoft Office, especially Excel and Outlook.
Able to manage time independently and stay connected with the team while working in the office or remotely.

Nice To Haves

Experience in insurance, especially workers' compensation, underwriting support, claims, or broker/agency work.
Bachelor's degree or equivalent work experience.
Progress toward an industry designation such as INS, AU, or CPCU.

Responsibilities

Receive, organize, and review new and renewal submissions, including loss runs, payroll, and operations information.
Follow up with brokers to obtain missing submission information.
Help prepare quotes, binders, and policy documents.
Verify that terms, retentions, and limits match what the underwriter approved.
Respond to broker and client requests by phone and email promptly and professionally.
Track renewal dates, subjectivities, and open items.
Maintain accurate files and notes in the operating system.
Work closely with other departments and suggest process improvements.