Sheffield Underwriter II

Truist•Phoenix, AZ

About The Position

The Underwriter II evaluates, underwrites, and contracts retail loan applications according to approved fraud and loan-processing policies. The role makes credit decisions, assesses applicant risk, and facilitates creation of the appropriate loan promotion and documents for execution. The underwriter provides dealers with a positive client experience, supports lending relationships within Sheffield and Truist risk guidelines, and assists dealers with financing procedures, policies, and options. The position involves inbound and outbound calls with dealer and customer clients.

Requirements

High school diploma or equivalent.
Three years of retail finance experience, particularly underwriting loans for a dealer network.
Strong decision-making and organizational skills.
Excellent verbal and written communication skills.
Strong customer-service skills with internal and external clients.
Demonstrated problem-solving skills.
Ability to work effectively in a fast-paced environment.
Ability to multitask and take on projects that support departmental initiatives.
Ability to understand larger loan requests and underwrite them in a timely manner.
Proficiency in basic computer applications, such as Microsoft Office software products.

Nice To Haves

Bachelor’s degree.
Advanced computer skills.
Sales effectiveness.

Responsibilities

Process and decide credit applications, including larger-dollar requests as needed, and assess applicant risk consistent with Sheffield loan-processing policies.
Apply fraud processes and override rules, adjudicate the correct OEM promotions, and approve credit using the appropriate advance rates.
Accurately enter loan application, customer, dealer, and collateral information into the loan origination system.
Make credit decisions within the applicable service-level agreement after receiving the application and other information needed to assess risk.
Answer dealer and customer questions about underwriting, operations, procedures, promotional offerings, policies, incentives, lien perfection, and general information.
Send dealers direct mailings about current programs as needed to develop relationships.
Build dealer relationships and penetration through tele-consulting, dealer meetings, and open houses.
Maintain knowledge of financed products and manufacturers’ suggested retail prices.
Assist with development, implementation, and execution of loan-processing policies, procedures, and processes.
Assist management and other departments with operational, regulatory, credit research, fraud research, and other projects as needed, while observing separation-of-duties principles.
Represent Sheffield at trade shows, dealer open houses, and dealer meetings.
Help manage fraud and mitigate BSA/AML risk by following approved policies.
Follow underwriting and scorecard processes, properly document accounts, and use appropriate mitigating factors when adjudicating credit.
Calculate long-term value and advance rates according to OEM-approved guidelines.

Benefits

Medical insurance
Dental insurance
Vision insurance
Life insurance
Disability insurance
Accidental death and dismemberment coverage
Tax-preferred savings accounts
401(k) plan
At least 10 days of vacation during the first year, prorated based on hire date and full-time or part-time status
10 sick days, prorated
Paid holidays
May be eligible for a defined benefit pension plan, restricted stock units, and/or a deferred compensation plan, depending on position and division