CUI-UNDERGROUND DROP SUPERVISOR

JHB-CUI•Nashville, TN

23h•Onsite

About The Position

CUI is looking for an experienced, hands-on Underground Drop Supervisor to lead our underground drop operations and help drive safe, efficient, high-quality field performance. This is more than a position that assigns work and tracks production. We’re looking for a leader who can develop crews, solve problems in the field, hold teams accountable, and create an operation that consistently delivers for our customers. If you have underground telecommunications experience, enjoy leading people, and take pride in getting the job done safely and correctly, this is an opportunity to take ownership of an important part of our growing operation.

Requirements

3+ years of experience in underground telecommunications, utility construction, cable installation, or a related field.
At least 1 year of leadership, supervisory, or crew-lead experience preferred.
Strong understanding of underground drop installation methods, tools, equipment, restoration, and field safety.
Demonstrated ability to lead both internal employees and subcontractor crews.
Strong organizational skills with the ability to manage multiple crews, priorities, and deadlines.
Ability to read and interpret prints, maps, utility information, and technical documentation.
Strong communication and problem-solving skills.
Comfortable using Microsoft Office and field or production management systems.
High school diploma or equivalent required; additional education in telecommunications, construction management, business, or a related field is a plus.
Valid driver's license and ability to meet company driving requirements.

Nice To Haves

Additional education in telecommunications, construction management, business, or a related field is a plus.

Responsibilities

Provide daily leadership and direction to underground drop technicians and subcontractor crews.
Coach, train, and mentor team members to improve safety, quality, productivity, and overall performance.
Set clear expectations and hold crews accountable for meeting operational and customer standards.
Conduct regular performance conversations and provide actionable feedback to help employees grow.
Oversee underground drop installations, repairs, maintenance, and restoration activities.
Perform field inspections and quality checks to ensure work meets CUI and client expectations.
Identify recurring quality issues and implement corrective actions, coaching, or process improvements.
Ensure job sites are properly restored and completed with a focus on minimizing customer and property impact.
Troubleshoot field challenges and technical issues quickly to minimize delays and service disruptions.
Lead by example and create a culture where safety is part of every job—not an afterthought.
Enforce CUI safety policies and all applicable OSHA requirements.
Conduct job-site safety observations and address unsafe behaviors or conditions immediately.
Ensure crews properly use required PPE, tools, and equipment.
Track daily production, completion rates, quality performance, safety, and other operational KPIs.
Monitor labor, materials, equipment usage, and other resources to support efficient operations.
Maintain accurate documentation of completed work, materials, job status, and field activity.
Complete required daily and weekly production reports, safety documentation, and expense reporting.
Partner with operations leadership to identify opportunities to improve productivity, quality, and profitability.