CUI-UNDERGROUND DROP MANAGER

JHB-CUI•Huntsville, AL

13h

About The Position

We’re looking for an experienced, hands-on Underground Drops Manager to lead our underground drop operations and subcontractor partners. This is more than a field supervision role. We’re looking for a leader who can take ownership of day-to-day operations, build strong crews, develop reliable subcontractor partnerships, and ensure every job is completed safely, efficiently, and to the highest standard. If you understand underground telecommunications construction, know how to get the best out of field teams, and want an opportunity where you can make a measurable impact on an operation, we want to talk to you.

Requirements

Experience in underground telecommunications, utilities, broadband, fiber, cable, or related construction operations
Previous experience leading field crews and/or subcontractors
Strong understanding of underground drop installation and construction practices
Knowledge of utility locating, excavation safety, restoration, and damage-prevention practices
Experience managing production goals, work queues, schedules, and field performance
Strong problem-solving skills and the ability to make decisions in a fast-moving field environment
Ability to build accountability while maintaining strong relationships with employees and subcontractor partners
Strong communication and organizational skills
Ability to work effectively with operations leadership, customers, field personnel, subcontractors, and support teams
Valid driver's license and ability to travel throughout the assigned market as needed

Nice To Haves

Experience with telecommunications MSOs, fiber construction, underground drops, directional boring, trenching, plowing, or similar underground construction operations is highly preferred.

Responsibilities

Oversee daily underground drop activities, ensuring crews have the direction, resources, and support needed to complete work safely, efficiently, and on schedule.
Monitor workloads, job assignments, completion rates, aging work, and other key operational metrics to keep production moving and customer commitments on track.
Ensure underground drops are installed correctly and meet company, customer, utility, and applicable construction standards. Identify recurring quality issues and implement solutions that prevent them from happening again.
Create a culture where safety comes first. Ensure crews follow safe excavation practices, utility locating requirements, PPE standards, and all company and regulatory safety procedures.
Ensure crews maintain professional jobsites, communicate appropriately with customers, minimize property disruption, and leave each worksite in excellent condition.