Undergraduate Secretary III

Iowa State University•Ames, IA

1d•Onsite

About The Position

The Department of Physics and Astronomy in the College of Liberal Arts and Sciences is seeking an Undergraduate Secretary III to provide support for the department’s undergraduate academic programs. Physics is a fundamental physical science with a large impact on many aspects of modern science, computing, engineering and artificial intelligence. Our department has a large footprint in condensed matter physics, nuclear physics and high energy physics.

Requirements

Any combination of related clerical office experience, related undergraduate education and/or post high school clerical training that is the equivalent to four years of full-time employment and includes the use of word processing.

Nice To Haves

Experience working with undergraduate student programs and supporting student recruitment efforts.
Strong customer service and interpersonal skills, with the ability to assist students and respond to inquiries professionally.
Proficiency with computer applications, including Microsoft Office Suite and Workday.
Ability to work effectively in a fast-paced, high-volume environment while managing multiple priorities, meeting deadlines, and maintaining accuracy under stress.
Candidates must be legally authorized to work in the U.S. on an ongoing basis without sponsorship. Immigration sponsorship is not available for this position.

Responsibilities

Assist in coordinating undergraduate course offerings, textbook orders, room scheduling, website and listserv management
Student recruitment support including scheduling appointments, communicating with parents/students and external stakeholders, and generating reports
Oversight of department undergraduate student employment
Assist with the planning of undergraduate and other department events
Work with other department staff to monitor department operations and activities
Communicate with external stakeholders for recruitment purposes
Department point of contact for questions/inquiries from potential students/parents