Undergraduate Operations Manager

University of Virginia•Charlottesville, VA

8d•$65,000 - $80,000•Onsite

About The Position

The University of Virginia’s School of Engineering and Applied Science is hiring an Undergraduate Operations Manager to oversee operations in the Engineering Undergraduate Programs Office. The position reports to the Assistant Dean for Undergraduate Affairs and spends most of its time leading the design, implementation, or delivery of processes, programs, and policies using specialized knowledge and skills in project and event management, fiscal reporting and reimbursement, and team support in undergraduate education. The role includes planning and forecasting undergraduate scholarships; responding to office emails, phone calls, and walk-ins; supporting tutor and graduate assistant hiring and payment; and providing event guidance for annual events such as Engineering Open House and Final Exercises. The manager prepares account certifications for programs reporting to the Associate Dean for Undergraduate Education, including Engineering Career Development, the Office of Undergraduate Programs, Rodman Scholars, and Experiential Learning. The Operations Manager works independently with general to limited supervision, takes initiative on projects within general parameters, and addresses difficult and potentially complex problems. The role coordinates updates to the Undergraduate Record, influences undergraduate policies, practices, and procedures, manages projects such as Major Declaration, and supervises office student staff who handle routine and simple office tasks. This is an exempt-level, benefited position based fully on-site in Charlottesville, Virginia. The job is primarily sedentary and involves extensive desktop computer use, with occasional travel some distance to attend meetings and programs. The salary range is $65,000–$80,000, commensurate with education and experience. Background checks are conducted on new hires. Candidates who require immigration sponsorship now or in the future will not be considered.

Requirements

Bachelor’s degree required.
At least 3 years of relevant experience.
Ability to work independently with general to limited supervision and initiate projects within general parameters.
Must not require immigration sponsorship now or in the future.

Nice To Haves

Experience managing administrative operations, processes, and programs in higher education or a similar environment.
Experience with budget management, financial reporting, account reconciliation, and reimbursement processes.
Demonstrated ability to manage multiple priorities, coordinate projects, and improve operational processes.
Knowledge of or experience with scholarship administration, financial forecasting, and account certification processes.

Responsibilities

Oversee operations in the Engineering Undergraduate Programs Office.
Lead the design, implementation, or delivery of processes, programs, and policies related to undergraduate education.
Plan and forecast undergraduate scholarships.
Respond to office emails, phone calls, and walk-ins.
Support the Director of Undergraduate Success with tutor and graduate assistant hiring and payment.
Provide event guidance for annual events such as Engineering Open House and Final Exercises.
Prepare account certifications for Engineering Career Development, the Office of Undergraduate Programs, Rodman Scholars, and Experiential Learning.
Coordinate updates to the Undergraduate Record and influence undergraduate policies, practices, and procedures.
Manage projects such as Major Declaration.
Supervise office student staff performing routine and simple office tasks.