Summer 2027 Undergraduate Internship - Operations

Fidelity Investments•Durham, NC

23h•$20 - $32

About The Position

Fidelity’s paid, full-time, 10-week FIDTERN Program gives undergraduate students the opportunity to contribute to real-world work and projects as members of a dedicated team. The program provides an experience of working at Fidelity, along with training and development. Interns may participate in professional and financial development sessions, opt in to mentorship, and attend regional events. Operations interns work closely with clients and business partners to support seamless delivery of Fidelity products and services. The work includes providing customer service support and processing transaction requests accurately. Internships may align with various business units, including Client Experience, Healthcare Operations, and Fidelity Fund & Investment Operations. The program runs from June 7, 2027, through August 13, 2027.

Requirements

Be a current undergraduate college student who will return to coursework after the summer internship.
Be available for the entire 10-week program from June 7, 2027, through August 13, 2027.
Be highly organized and self-motivated.
Have time-management skills.
Demonstrate accuracy and attention to detail.
Have analytical and problem-solving skills.
Demonstrate customer centricity and a focus on customer satisfaction.
Be able to multitask, prioritize, and meet deadlines.
Have effective communication skills.
Be flexible and able to adapt to changing business needs.
Have data-gathering and reporting skills.
Be process-oriented.
Have Excel skills.
Fidelity will not provide immigration sponsorship for this position.

Responsibilities

Work closely with clients and business partners to support delivery of Fidelity products and services.
Provide outstanding customer service support.
Process transaction requests with attention to detail.
Gather data and prepare reports.