Undergraduate Academic Program Coordinator

Penn State UniversityUniversity Park, IL
$36,888 - $53,532Hybrid

About The Position

The Department of Human Development and Family Studies (HDFS) in the College of Health and Human Development is seeking an Academic Program Coordinator. The successful candidate will be part of a collaborative team supporting the department's academic programs, with a primary focus on undergraduate programming. This role requires an energetic program coordinator to support essential program operations, including student awarding, communications, course substitutions, course scheduling, and maintaining program records. The coordinator will also collaborate with faculty and leadership to gather and evaluate student and alumni feedback for program assessment, and work with faculty, staff, and campus partners to plan and coordinate departmental events such as recruitment activities, co-curricular programming, and recognition celebrations. Additionally, the role involves implementing and supporting career-oriented student resources and engaged-learning opportunities like internships and research experiences, assisting in strategic planning with undergraduate program leaders, and maintaining relationships with key partners including community organizations, alumni, and affiliated programs. The individual will also provide wrap-around support for key department operations in collaboration with the department staff manager.

Requirements

  • Work effectively and independently on complex projects.
  • Be comfortable, competent, and experienced working directly with students and faculty/staff collaborators.
  • Excellent verbal and written communication skills.
  • Strong organizational skills and attention to detail.
  • A collaborative, team-oriented approach.
  • Ability to work effectively in a fast-paced environment.
  • Ability to build and maintain strong professional relationships.
  • Proficiency with Excel, Word and Outlook is required.
  • General Equivalency Diploma (GED) or High School (HS).
  • No prior relevant work experience required; previous relevant work experience accepted in lieu of education.
  • Applicants must be authorized to work in the U.S.

Nice To Haves

  • Experience with Lionpath, eSteward, Starfish, Qualtrics, 25Live, and Canvas is preferred.
  • Preferred background/experience in or related to student/academic services.
  • Academic program coordination or student services support in a higher education setting.
  • Event planning and coordination (e.g., student programs, recruitment events, or recognition events).
  • Data management, reporting, or program assessment in an academic or student services environment.

Responsibilities

  • Support essential program operations related to student awarding, communications, course substitutions, course scheduling, maintaining program records/data, etc.
  • Collaborate with faculty and leadership to gather and evaluate student and alumni feedback and prepare reports to inform program assessment and direction.
  • Collaborate with faculty, staff, and campus partners to plan and coordinate departmental events, including recruitment activities (e.g., summer programs, prospective student visits, and open houses), co-curricular programming (e.g., resource fairs and career development events), and recognition celebrations (e.g., graduation and award receptions).
  • Collaborate with HDFS faculty and staff to implement and support career-oriented student resources and engaged-learning opportunities, including internships, externships, research experiences, service-learning initiatives, and travel-integrated educational programs.
  • Collaborate with undergraduate program leaders and faculty on strategic planning and special projects.
  • Assist in developing and maintaining relationships with key partners, including community organizations that host interns and employ HDFS majors, alumni, post-baccalaureate programs, and affiliated partner programs.
  • Provide wrap around support by collaborating with department staff manager to support key department operations.

Benefits

  • Comprehensive medical, dental, and vision coverage.
  • Robust retirement plans.
  • Substantial paid time off which includes holidays, vacation and sick time.
  • 75% tuition discount, available to employees as well as eligible spouses and children.
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