Undergraduate Academic Advisor 2 - Mansfield campus

The Ohio State University

9d • Onsite

About The Position

The Ohio State University invites applications for the position of Academic Advisor 2 at the Mansfield campus. This role is focused on promoting student success by implementing proactive strategies that help students stay on track to achieve their educational goals. The position involves assisting students from a variety of backgrounds in selecting courses that align with their evolving academic and career interests. Additionally, the role includes educating students on university policies and procedures, as well as program and degree requirements across multiple schools/colleges. This position will also advise students in the College Credit Plus (CCP Program).
Furthermore, the role supports students in navigating the university environment and making referrals to various university offices that enhance the student experience, including academic, career, financial, and psychological resources.
Additional responsibilities include participating in student orientation programs and recruitment activities to support undergraduate program engagement and enrollment. The successful candidate will demonstrate a strong work ethic and the ability to work independently while possessing a collaborative approach to student support services.

Requirements

• Master’s degree or equivalent (2 years) combination of education and experience
• Able to clearly explain complex program requirements to various audiences, including students, parents, faculty, and community members
• Effective communication (oral and written) and problem-solving skills
• Strong attention to detail with ability to balance multiple priorities and maintain confidential information

Nice To Haves

• 1-2+ years of relevant experience
• Understands and follows FERPA guidelines
• Familiarity with Ohio State systems and processes
• Knowledge of Student Information System (SIS), Microsoft Office, and OnCourse
• Knowledge of College Credit Plus (CCP) Program

Responsibilities

• Promote student success by implementing proactive strategies that help students stay on track to achieve their educational goals.
• Assist students from a variety of backgrounds in selecting courses that align with their evolving academic and career interests.
• Educate students on university policies and procedures, as well as program and degree requirements across multiple schools/colleges.
• Advise students in the College Credit Plus (CCP Program).
• Support students in navigating the university environment and making referrals to various university offices that enhance the student experience, including academic, career, financial, and psychological resources.
• Participate in student orientation programs and recruitment activities to support undergraduate program engagement and enrollment.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level