Unarmed Security Officer - Full Time

Suncoast Hotel & Casino•Las Vegas, NV

About The Position

The Unarmed Security Officer patrols and monitors property areas, including exterior spaces, and uses security systems and equipment to maintain a safe environment. The role provides guest service, responds to threats and emergencies, observes and reports suspicious activity, and may use de-escalation and defensive tactics when necessary. Officers also support gaming drop operations, document incidents, serve as dispatchers, administer emergency care, and participate in required training. The position involves indoor and outdoor assignments in varying weather, potentially noisy, busy, or crowded settings, and requires professionalism in stressful or emergency situations. It includes prolonged periods of standing and walking, physical activity such as lifting and pushing equipment, and safely operating company vehicles.

Requirements

At least 1 year of experience in security, customer service, or a related role.
Strong communication, observation, and problem-solving skills.
Ability to successfully complete the company Security Officer Academy.
Proof of eligibility to work in the United States.
Ability to operate vehicles, radios, and security equipment.
Proficiency in defensive tactics, handcuffing, and de-escalation techniques.
Ability to communicate and interact effectively with diverse individuals and groups, including customers, employees, law enforcement, and the public.
Computer literacy to complete reports and access security systems.
Ability to direct and participate in evacuation and emergency procedures.
Capacity to restrain or subdue individuals when necessary.
Ability to lift or carry up to 30 pounds regularly and up to 50 pounds occasionally; push or pull carts or equipment weighing up to 200 pounds or rolling loads requiring approximately 25–40 pounds of force; and drag or assist an unconscious person in an emergency.
Ability to stand or walk for prolonged periods, up to 5 or more hours per shift; run short distances; climb multiple flights of stairs; and frequently bend, kneel, crouch, crawl, reach, and stoop.
Normal color, distance, and peripheral vision; adequate hearing for alarms, radios, and communication; and clear verbal communication.
Ability to safely operate company vehicles and accurately type and complete written and digital reports.

Nice To Haves

Previous security, law enforcement, or military background.
Experience in resort, casino, or hospitality security environments.

Responsibilities

Patrol and monitor property areas, including exterior areas, on foot, bicycle, or in a company vehicle.
Monitor alarm systems, surveillance cameras, access control systems, and other security equipment.
Provide guest service and respond professionally to questions, complaints, and conflicts.
Respond to physical threats, altercations, and aggressive behavior; use de-escalation and conflict-resolution techniques and, when necessary, self-defense or defensive tactics such as takedowns, handcuffing, restraining, or subduing an assailant.
Act as a first responder during medical, fire, criminal, and other emergencies.
Perform gaming drops and transactions, including carrying and transporting drop boxes and chip carriers weighing approximately 3 to 50 pounds.
Write detailed and accurate incident reports concerning accidents, property damage, theft, and unusual occurrences.
Serve as a dispatcher, relaying information, messages, or emergencies by phone or radio.
Administer first aid, CPR/AED, and Narcan, and follow medical emergency protocols.
Secure and preserve incident scenes, conduct evacuations, and summon emergency responders when appropriate.
Attend and successfully pass recurring mandatory training, including legal training, defensive tactics, CPR/AED, and drills.
Maintain proficiency with assigned equipment and communication devices.
Observe and report suspicious or criminal activity and take appropriate action.
Perform other job-related duties as assigned.