Unarmed Security Officer

Trident Security Solutions•Huntsville, AL

5d•Onsite

About The Position

TRIDENT is actively seeking an Unarmed Security Officer to provide professional safety and protection services at our Huntsville West client site. We want someone who is initiative-driven, consistent, and truly committed to delivering exceptional service on every shift. This role requires attentive observational skills, a measured and composed approach, and the ability to act decisively when situations escalate. Excellent communication and de-escalation skills are essential. TRIDENT Security Officers are critical to our operational success and must exhibit strong attention to detail and a reputation for trustworthiness. The role demands working with minimal supervision, applying sound judgment to solve problems, and managing competing priorities with efficiency.

Requirements

High school diploma or equivalent is required.
Must already possess a valid ASRB Guard Card.
Must have and maintain a valid Alabama Driver’s License.
Communication Skills: Interacts professionally and clearly with individuals across all organizational levels, with strong de-escalation ability.
Emotional Regulation: Keeps composure and avoids reactive responses when conditions become challenging or tense.
Stress Management: Performs well under pressure and takes criticism without losing focus.
Tenacity: Dedicated to working through adversity and seeing challenges through to resolution.
Pro-activeness: Notices problems early and acts on them without waiting for direction.
Reliability: Follows through on obligations consistently, manages time effectively, and is counted on by teammates.
Analytical Thinking: Works through problems logically and looks for opportunities to develop and learn.
Positive Attitude: Contributes enthusiasm and collaboration to the team in support of outstanding service delivery.
May be called upon to operate a company vehicle between assigned work sites.
Active role covering a variety of physical locations and environments, with frequent movement throughout the site.
Work is conducted both indoors and outdoors regardless of weather.
Must be able to sit, stand, and walk for extended durations throughout the shift.
Availability on weekends and holidays is required as operational demands dictate.

Nice To Haves

Previous security experience is a plus.

Responsibilities

Stay current on all post orders, shift pass-down notes, and any site-specific communications relevant to your assignment.
Offer strong, attentive customer service to employees, clients, colleagues, and members of the public — including responding to questions, providing directions, and offering general support.
Log and direct client and public questions or concerns to the appropriate TRIDENT representative or on-site contact.
Thoroughly document all incidents and complaints, ensuring proper escalation to TRIDENT and the Client through the right channels.
Perform regular site patrols (every 60 minutes) to sustain a visible security presence and reinforce a safe, orderly environment.
Control and monitor access for authorized employees, vehicles, and guests entering the premises.
Contribute to a hazard-free worksite and ensure all personnel on-site are in compliance with PPE requirements.
Provide first aid, CPR, and AED assistance in response to any medical emergencies that arise.
Inspect all interior and exterior doors and gates to confirm they are secured properly and operating correctly.
Conduct detailed walkthroughs of interior and exterior areas to identify potential hazards, property damage, maintenance issues, or abnormal conditions.
Use the proper chain of command to report and escalate incidents involving suspicious behavior or individuals.
Carry out any additional assignments as directed by TRIDENT leadership.