Unarmed Security Officer - On Call

Cadence Crossing Casino•Henderson, NV

About The Position

Boyd Gaming is hiring an on-call Unarmed Security Officer to help protect guests, employees, and property. The officer patrols the property and exterior areas on foot, bicycle, or in a company vehicle; monitors alarms, surveillance cameras, access control systems, and other security equipment; and provides professional guest service. The role responds to threats, altercations, emergencies, and suspicious or criminal activity, using de-escalation and defensive tactics as appropriate. It also involves gaming drops and transactions, incident reporting, dispatch duties, first aid and emergency response, and participation in recurring mandatory training. Assignments may be indoors or outdoors in varying weather and may involve noisy, crowded, or high-traffic environments.

Requirements

At least 1 year of experience in security, customer service, or a related role.
Strong communication, observation, and problem-solving skills.
Ability to successfully complete the company Security Officer Academy.
Proof of eligibility to work in the United States.
Ability to operate vehicles, radios, and security equipment.
Proficiency in defensive tactics, handcuffing, and de-escalation techniques.
Ability to communicate and interact effectively with diverse individuals and groups, including customers, employees, law enforcement, and the public.
Computer literacy to complete reports and access security systems.
Ability to direct and participate in evacuation and emergency procedures.
Ability to restrain or subdue individuals when necessary.
Ability to lift or carry up to 30 pounds regularly and up to 50 pounds occasionally; push or pull carts or equipment weighing up to 200 pounds or a rolling load requiring approximately 25–40 pounds of force; and drag or assist an unconscious person in an emergency.
Ability to stand or walk for prolonged periods, up to 5 or more hours per shift; run short distances; climb multiple flights of stairs; and frequently bend, kneel, crouch, crawl, reach, and stoop.
Normal color, distance, and peripheral vision; adequate hearing for alarms, radios, and communication; clear verbal communication; ability to safely operate company vehicles; and ability to type and accurately complete written and digital reports.

Nice To Haves

Previous security, law enforcement, or military background.
Experience in resort, casino, or hospitality security environments.

Responsibilities

Patrol and monitor property areas, including exterior areas, on foot, bicycle, or in a company vehicle.
Monitor alarm systems, surveillance cameras, access control systems, and other security equipment.
Provide guest service and respond professionally to questions, complaints, and conflicts.
Respond to physical threats, altercations, and aggressive behavior; use de-escalation and, when necessary, self-defense and defensive tactics such as takedowns, handcuffing, restraining, or subduing an assailant.
Act as a first responder during medical, fire, criminal, and natural-disaster emergencies.
Perform gaming drops and transactions, including carrying and transporting drop boxes and chip carriers weighing approximately 3 to 50 pounds.
Write accurate, detailed incident reports involving accidents, property damage, theft, or unusual occurrences.
Serve as a dispatcher, relaying information, messages, or emergencies by phone or radio.
Administer first aid, CPR, AED, and Narcan, and follow medical emergency protocols.
Secure and preserve incident scenes, conduct evacuations, and summon emergency responders when appropriate.
Attend and successfully pass recurring mandatory training, including legal, defensive tactics, CPR/AED, and drills.
Maintain proficiency with assigned equipment and communication devices.
Observe, report, and take appropriate action on suspicious or criminal activity.
Perform other job-related duties as assigned.