Unarmed Security Officer - On Call

Boyd Gaming•Henderson, NV

About The Position

The Unarmed Security Officer patrols and monitors all areas of the property, including exterior spaces, using foot patrol, a bicycle, or a company vehicle. The role monitors alarms, surveillance cameras, access controls, and other security equipment while providing professional guest service and responding to questions, complaints, conflicts, suspicious activity, and emergencies. The officer responds to threats and aggressive behavior, uses de-escalation and defensive tactics when necessary, and acts as a first responder to medical, fire, criminal, and other emergencies. Duties include administering first aid, CPR, AED, and Narcan; preserving incident scenes; assisting with evacuations; transporting gaming drop boxes and chip carriers; and writing accurate incident reports. The officer may also serve as a dispatcher, attend recurring mandatory training, and maintain proficiency with assigned equipment and communication devices. This position involves indoor and outdoor assignments, varying weather, and potentially noisy, crowded, stressful, or emergency situations.

Requirements

At least 1 year of experience in security, customer service, or a related role.
Strong communication, observation, and problem-solving skills.
Ability to successfully complete the company Security Officer Academy.
Proof of eligibility to work in the United States.
Ability to operate vehicles, radios, and security equipment.
Proficiency in defensive tactics, handcuffing, and de-escalation techniques.
Ability to communicate and interact effectively with diverse individuals and groups, including customers, employees, law enforcement, and the public.
Computer literacy to complete reports and access security systems.
Ability to direct and participate in evacuation and emergency procedures.
Capacity to restrain or subdue individuals when necessary.
Ability to meet the stated physical requirements, including lifting and carrying, pushing or pulling equipment, dragging or assisting an unconscious person, prolonged standing and walking, running, climbing stairs, and frequent bending, kneeling, crouching, crawling, reaching, and stooping.
Normal color, distance, and peripheral vision; adequate hearing for alarms, radios, and communication; and clear verbal communication.
Ability to safely operate company vehicles and accurately type and complete written and digital reports.

Nice To Haves

Previous security, law enforcement, or military background.
Experience in resort, casino, or hospitality security environments.

Responsibilities

Patrol and monitor property areas, including exterior spaces, on foot, bicycle, or in a company vehicle.
Monitor alarm systems, surveillance cameras, access control systems, and other security equipment.
Provide guest service and respond professionally to questions, complaints, and conflicts.
Respond to physical threats, altercations, and aggressive behavior.
Use self-defense and defensive tactics, including take downs, handcuffing, restraining, or subduing an assailant when necessary.
Use de-escalation and conflict-resolution techniques to minimize the need for force.
Act as a first responder during medical, fire, criminal, and natural-disaster emergencies.
Perform gaming drops and transactions, including carrying and transporting drop boxes and chip carriers weighing approximately 3 to 50 pounds.
Write detailed and accurate reports on accidents, property damage, theft, and unusual occurrences.
Serve as a dispatcher, relaying information, messages, or emergencies by phone or radio.
Administer first aid, CPR, AED, and Narcan, and follow medical emergency protocols.
Secure and preserve incident scenes, conduct evacuations, and summon emergency responders when appropriate.
Attend and successfully pass recurring mandatory training, including legal, defensive tactics, CPR/AED, and drills.
Maintain proficiency with assigned equipment and communication devices.
Observe, report, and take appropriate action on suspicious or criminal activity.
Perform other job-related duties as assigned.